Business Process Support

2 weeks ago

Oakleigh South, Victoria, Australia Synnex Australia Pty Ltd Full time $60,000 - $90,000 per year

Job description

Synnex Australia, as a multi-billion-dollar organisation and the top ICT Distributor in Australia, aims to nurture an environment of constantly renovating the process to keep up with various challenges within fast-moving ICT industry. With Synnex Australia unique culture, Business Quality Management Department plays a key role in identifying the gaps, collaborating with internal stakeholders to refine processes and enhancing team productivity and efficiency.

To achieve the overall objectives outlined above, this role requires close collaboration with a supportive and progressive team. The ideal candidate will be a self-motivated, enthusiastic individual with strong interpersonal, organizational, and time management skills, capable of thriving in a fast-paced environment.

As a Business Process Support, you will be responsible for understanding business operation process within the Company, and apply your skill sets to identifying issues and working with stakeholders to resolve challenges stemming from system glitches or changes in business processes. Additionally, you will be required to perform regular checks on the backend to ensure smooth operations and support front-end business functions.

About the Role

  • Provide foundational data by accurately delivering assigned daily, weekly, and monthly reports within the required timeframes

  • Possess a deep understanding of the ERP system and internal business processes, which are continuously refined to adapt to the fast-changing challenges posed by the market and competitions

  • Collaborate with internal stakeholders to implement new or enhanced systems and business operation process flows

  • Identify and resolve business process roadblocks, proactively troubleshooting system anomalies to ensure smooth and efficient operations. To ensure alignment with business objectives and enhance overall operational efficiency.

The role requires the successful candidate to have:

  • A bachelor's degree, major in Commerce or related fields, such as Supply Chain Management, Business Process Analysis, or Business System Support.

  • Two or more years' working experience in supply chain of ICT or Business process or System Support or System re-engineering, is preferred

Culture and benefits

  • Parking available on site

  • Employee Assistance Program

  • Fun and engaging work environment - year round events with the opportunity to meet and engage with other team members through bowling nights, fitness challenges, charity fundraisers and fun-runs

Successful applicants must have full working rights in Australia to apply.

To submit your application in strict confidence, click 'Apply for this job' now Please note, only short-listed candidates will be contacted.

If this job isn't quite right for you, but you are looking for a new position, please contact the HR department at [email protected] for a confidential discussion on your career and our opportunities available.

Please note: Synnex Australia does not accept unsolicited agency/third party resumes. Synnex Australia is not responsible for any fees related to unsolicited resumes.

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