Service Manager

2 weeks ago

Newcastle Maitland Hunter, Australia Sunnyfield Full time $80,000 - $120,000 per year

Hey, You

Yep, you—the one who's passionate about making a real difference. At Sunnyfield, we're all about helping people with disability live life their way. We work alongside families, friends, and a bunch of amazing support workers to create supports that build independence, confidence, and connection.

What's the Gig?

We're on the lookout for a bold, energetic Service Manager to lead our Community Access supports across the Hunter and Central Coast divisions. You'll be the go-to person making sure everything runs smoothly—from fun outings and skill-building activities to day to day supports and personalised plans. You'll help clients get out into the community, try new things, and smash their goals.

What You'll Be Doing

Leading a team of support workers and helping them shine

Rostering, managing budgets, service agreements, and making sure everything's on track

Keeping things safe, compliant, and always improving

What You Bring

You've got a strong personality, a heart for people, and a brain that loves solving problems. You know how to lead with empathy, keep things organised, and bring out the best in your team.

Here's what we're looking for

Experience managing teams in the disability sector (bonus points if you've handled remote supports)

A whizz with all things computers, proven experience working across different platforms

Deadlines? You don't just meet them—you crush them. With killer time management and a drive to get things done, you turn pressure into performance like it's a gift wrapped in a bow

A people person – someone who communicates well on all levels from clients, families, stakeholders and most important our staff

A knack for finding smart solutions and making things better

Confidence, resilience, and empathy in spades

Great communication and collaboration skills

Why You'll Love It Here

A team that is supportive, fun, and full of heart

Loads of training and career growth opportunities

The chance to make a real impact every single day

Salary perks and benefits that reward your hard work

A workplace that's dynamic, inclusive, and never boring

Ready to Jump In?

We'd love to hear from you. Send us your resume and a cover letter that shows off your spark—tell us why you're the perfect fit and how you'll lead with purpose.

Just a heads-up: you'll need to pass NDIS Worker Screening and police checks, and provide two references.

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