Funeral Consultant

1 week ago

Adelaide, South Australia Propel Funeral Partners Full time $60,000 - $80,000 per year

We have been honouring life for over 85 years, supporting South Australians to honour and celebrate the lives of their loved ones with reliable and personal funeral services. Our professional and caring team can be trusted to support you when a loved one has died. Charles Berry & Son is part of a network of funeral homes, cremation facilities and cemeteries owned by Propel Funeral Partners which extends to all states of Australia, the Australian Capital Territory and New Zealand. Listed on the Australian Securities Exchange, Propel Funeral Partners is one of the largest providers of funeral and related services in Australia and New Zealand.

About the role

An exciting opportunity has opened up for a full time Funeral Consultant to join our team based in Norwood, South Australia. You will be responsible for meeting with client families and delivering exceptional customer service. The successful applicant will need an empathetic approach when working with grieving families.

The role is accountable for ensuring the Funeral experience is of a high standard of service and professionalism. This includes providing guidance on information, legalities and relevant costs associated with organising a funeral.

In this role you will:

  • Discuss funeral arrangements with client families while showing sensitivity and respect to other cultural backgrounds
  • Conduct the funeral service which may include performing the duties of funeral assistant.
  • Assist and support families through the funeral ceremony and other aspects of the funeral process.
  • Participate in our on-call roster which will include work after hours, on weekends and public holidays.
  • Assist with the transfer of deceased people into our care

To be successful in this role, you will need the following:

  • 2-3 years experience in a similar role is highly desirable
  • A current drivers licence
  • Physically fit and able to meet the requirements of role including lifting and carrying
  • High level of attention to detail
  • Able to work autonomously and as part of a team
  • Exceptional personal presentation
  • Excellent communication skills and comfortable with public speaking and presenting
  • Ability to build rapport with clients whilst showing respect and empathy at all times

If this position sounds like the right role for you, we want to hear from you Please apply via SEEK or send your cover letter and CV to Kerry Downes, Senior Human Resources Business Parter.

Only those applicants who meet the criteria will be shortlisted and contacted for interview.

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