Solutions Consultant

14 hours ago


Adelaide CBD, Australia PlotBox Full time

Solutions Consultant - based in Adelaide.
Salary is dependent upon Experience

Reporting to the Chief Commercial Officer, the Solutions Consultant will manage opportunities and close sales, taking a consultative approach to understanding customers’ needs, nurturing relationships, as well as building and maintaining focus on our product. The Solutions Consultant will be responsible for:

- Managing your own pipeline of prospects from opportunity creation to becoming a paying customer
- Working closely with the Marketing team to successfully execute campaigns
- Calling on predefined prospect lists to generate new sales pipeline
- Responding to inbound marketing leads and develop them into qualified sales opportunities
- Developing and expanding our CRM database through online research and live outreach
- Qualification of prospects and needs analysis
- Identifying and consulting with the entire Decision Making Unit to develop a holistic understanding of the business's needs
- Where applicable, develop and respond to RFP’s and engage with prospects stakeholders to facilitate purchase
- Facilitating and delivering online (or in person where appropriate) product demonstrations encompassing both technical and non-technical aspects of the product offer
- Collecting complex information from prospects to fully understand their business situation in order to generate pricing
- Creating compelling proposals and effectively consult with the prospect on the creation and distribution of proposal to other stakeholders
- Carrying out contract negotiations and preparation of all associated documentation to close sales
- Collaborating with BDRs
- Maintaining accurate and complete customer records, and activity and pipeline reports within the CRM
- Strict adherence to the PlotBox sales process and team selling approach
- Achieving and reporting on key OKRs and KPIs agreed with the VP Sales
- With support from our Sales Engineers, Marketing, Product and Trainings, you will be expected to gain solid understanding of
- the industry in which we operate
- our customers’ business operations
- our product, its features and benefits and how they meet customer needs
- Attendance of key trade shows

Who we think will be a great fit

**ESSENTIAL**:
You will be a highly motivated, self-sufficient and well organised professional who has the patience and tenacity to see sales through to close.

**You will also bring**:

- 3+ years' successful deathcare, sales or SaaS/technology/B2B experience
- 1 + years’ experience in writing and submitting RFPs/proposals and bid responses
- Strong work ethic and flexibility to communicate with international offices
- Excellent IT skills
- Exceptional presentation and interpersonal skills
- Strong business acumen with a consultative selling approach
- Demonstrable eagerness to learn new technology/products
- Demonstrable ability to describe technical solutions to business users
- Strong Awareness of competitive landscape and the ability to position our products effectively
- Ability to travel throughout Australia/New Zealand to attend conferences and prospect meetings

**DESIRABLE**:
Whilst not essential, the following would be advantageous in this role
- Working knowledge of Hubspot (CRM)
- Experience of public sector procurement
- Working knowledge of G-suite (gmail, google drive)
- Experience of selling SaaS products
- Experience of selling within a typical sales cycle of ~9 months
- Experience in implementing ‘Challenger’ Sales, Solution Selling Methodology or similar framework desired
- Driver’s licence

The Package
- Competitive salary
- Attractive uncapped commission structure
- Superannuation
- Career growth with a rapidly growing technology leader

Company Summary
PlotBox is the innovative cloud-based deathcare management solution that enables cemeteries, crematories and funeral homes to serve their families in the best way possible. We are very clear on our mission; to take away some of the pain for families dealing with death and those who serve them, provide our customers with more time for what matters.

Headquartered in Northern Ireland, with offices in the United States and Australia, our growing, 80-strong multidisciplinary team of experts provides our partners with the same professional levels of service, support and satisfaction across the globe. We live and breathe our core values - Tenacity, Teamwork and Trust.

We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset. We actively promote from within and our dynamic scale up culture ensures that proactivity and initiative are rewarded with excellent career opportunities, progression and mobility.

How would our team describe life at PlotBox? When asked to describe our company, they use words such as fun, respect, care, team spirit, family feel, trust, happy, listen, sense of accomplishment, flexibility, development.

We are proud that, fo


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