Product Domain Owner

Division: Digital

Department: Digital Capabilities & Commercial

Reference number: 12664

Engagement type: Permanent

This is a Permanent Full-Time position based in Sydney/Melbourne.
AEMO at the Heart of Energy
AEMO is Australia's independent energy system and market operator and system planner. AEMO's purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all Australians. Australian governments are now committed to a net zero economy for Australia by 2050 and our vision is to enable this.

We have the once-in-a-lifetime opportunity to co-design the future of our energy systems, and our core values revolve around
character, commitment, and connection
.

Join us as we contribute to this significant transition in the energy sector

About The Team & The Position
As part of the Digital division,
Energy Markets & Corporate Digital Systems (EMCDS)
, holds the accountability of successful management for some of AEMO's critical IT applications as well as providing key enabling services and functions to the wider Digital division. EMCDS is accountable for the management of market systems across the National Electricity Market (NEM) and Wholesale Electricity Market (WEM), retail systems across NEM, WEM and GAS as well as all corporate systems across AEMO and its Subsidiaries.

This position's prime purpose is to lead and manage the team of permanent and contract resources in the Enterprise Integration team. This team resides in the Portals, identity and Enterprise Integration team under Energy Markets & Corporate Digital Systems (EMCDS).

Position Responsibilities

• Is accountable for the operational delivery aspects of the solutions managed by the Enterprise Integration team. It owns and manages a select group of assets and practices, and it is expected that the person in this role will demonstrate high levels of accountability for the delivery of BAU operational services whilst managing internal and external stakeholders' expectations.
• Take ownership for the key business as Usual (BAU) functions continue to run smoothly whilst delivering customer-focused incremental improvements and enhancements. This includes product support and management including up-to-date product roadmaps and key reporting across performance, capacity and SLAs.
• This position requires exceptional stakeholder management skills and liaise with other teams to ensure the team has necessary support.
• Resolve resource allocation bottlenecks to ensure a smooth workflow. Assist Tech Leads and Subject Matter Experts (SMEs) in work item sizing and estimation.
• Manage the pipeline of work (including re-sequencing and re-prioritising) coming into the team
• Collaborate with key stakeholders to ensure the backlog is effectively organized, prioritised, and bundled appropriately.
• People management duties include resource planning, hiring, uplifting capability, and overseeing Personal Development Plans for permanent staff (PDPs).
• Be responsible for the coordination of the Release & Deployment Management of products and applications managed by the Enterprise Integration team. Manage the incident and problem queues to resultion, ensuring robust and reliable IT systems

Position Requirements
Skills & Experience:

• Strong experience in design and development of solutions using integration platforms - APIM, Boomi, webMethods, Kong.
• Experience in RabbitMQ would be preferred. Knowledge of relational databases - Oracle and SQL Server.
• Demonstrated experience and knowledge of running and managing Agile teams and practices
• Proven skills in leading teams, in stakeholder engagement and management.
• Strong experience of and knowledge in incident, problem, capacity and change management (ITIL desirable) and ability to maintain technical documentation.
• Self-driven, inquisitive mindset with tenacity to solve problems and deliver outcomes. Ability to lead/mentor and cross-skill with team members
• Ability to negotiate, influence and educate at all levels of the organisation
• Attention to detail and commitment to quality and accuracy. Strong logical, strategic and creative thinking ability
• Proven ability to work in a fast paced/time critical environment. Problem-solving, analysis, and interpretation of complex technical information.
• Must be an Australian citizen with the ability to attain and maintain an appropriate level of national security clearance

Education/ Professional Certifications

• Tertiary and/or post graduate qualifications in an appropriate discipline or equivalent experience.
• professional certifications in relevant technologies, or equivalent.

In Return Some Of Our Benefits To You

• Flexible working: work from home, part time, job share, hybrid options, and additional leave options
• Professional development via projects, industry networks, job rotation, study assistance and more.
• Give back with up to 4 days of volunteering leave per year.
• Reward your hard work with annual performance bonuses (subject to eligibility).
• Embrace a healthier you with our wellness program, discounted health insurance, gym perks and our comprehensive Employee Assistance Program (EAP).

About Our Process
At AEMO we are committed to creating a diverse and inclusive workforce. We welcome people of all backgrounds, including people with disabilities and neurodivergence and those who identify as Aboriginal and/or Torres Strait Islander.

If you have any accessibility requirements to support you during the application or interview process, simply let us know by emailing us