Team Leader, Business Analyst Practice

• Permanent Full Time
• From $165k package
• Footscray Location | Hybrid

About Greater Western Water
We're water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne's CBD to Lancefield in the north and Bacchus Marsh in the west. Click here to learn more

Benefits

• We embrace flexibility and connection with a balance of on-site and WFH
• Free onsite parking (subject to availability)
• Gender neutral, 16-week parental leave available from commencement
• Monthly work life balance day off to treat yourself (if full-time)
• Free income protection and salary continuance insurance
• Access to corporate health insurance deals with major providers
• Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity
The Team Leader, Business Analyst Practice, is responsible for leading and coordinating the successful delivery of the IT roadmap through the application of effective and fit-for-purpose business analysis methodologies. This leadership role oversees the Business Analyst Centre of Excellence (CoE), managing day-to-day operations, resource allocation, and performance reporting to ensure consistent, high-quality outcomes. Over time, the Team Leader will drive continuous improvement within the practice by enhancing team capability, refining tools and techniques, and fostering a culture of knowledge sharing, collaboration, and professional growth.

Responsibilities

• Lead and manage a team of Business Analysts and technology professionals, fostering a culture of collaboration, engagement, and high performance while ensuring alignment with IT&D goals and risk considerations.
• Oversee the Business Analyst Centre of Excellence (CoE), managing resources to meet IT&D portfolio needs and ensuring delivery of high-quality, timely, and cost-effective business analysis outcomes.
• Drive continuous improvement and uplift the maturity of the CoE by enhancing frameworks, methodologies, governance, cost modelling, and capability development across the practice.
• Elicit, define, and manage functional and non-functional requirements to deliver solutions that meet customer and business needs, ensuring alignment with organisational goals, standards, and operating models.
• Design and optimise business processes and workflows, developing user stories, acceptance criteria, and process documentation that support effective solution design and implementation.

Skills & Experience

• Proven leadership and people management skills, with the ability to inspire, motivate, and develop high-performing teams.
• Extensive experience leading technology or business analysis teams within a complex corporate environment.
• Exceptional communication and presentation abilities, with a talent for translating complex information into clear, actionable insights for diverse audiences.
• Strong organisational skills and adaptability to thrive in fast-paced, dynamic settings, effectively managing competing priorities and tight deadlines.
• Minimum of five years' experience in business analysis, with a deep understanding of analysis methodologies, frameworks, and best practices.
• At least two years of demonstrated leadership or management experience, guiding teams and projects to successful delivery.
• Bachelor's degree in Computer Science, Information technology or related field.
• Certification in ITIL (desirable)
• Certification in PRINCE2 or BABOK (desirable)

See yourself thrive
Our vision for GWW is Thriving People and Country. We aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We're supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We're seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don't meet every single requirement? If you're excited about this role, we encourage you to apply.

Don't delay your application, include your resume, and cover letter (no more than 1 page), shortlisting will commence early

The successful candidate will be required to complete pre-employment checks, including reference checks, medical assessments, a national police check, and verification of working rights in Australia.

Applications close: Wednesday 22 October