Front of House Assistant

2 weeks ago

Sydney, New South Wales, Australia Herbert Smith Freehills Full time $60,000 - $90,000 per year

We are seeking a polished and professional waiter with experience in premium service environments to join our team in Sydney.

We're looking for someone with a strong customer service focus, excellent teamwork skills, and a commitment to delivering high-quality experiences. If you're looking to take your hospitality skills into a corporate setting this is the role for you

The shifts for this role are dynamic, this role includes five 8-hour shifts a week between 7:30am - 5:30pm, Monday to Friday. There may also be occasional evening events.

What you'll do

  • Coordinate with the Client Services Coordinator and servery team to confirm food, beverage, and room setup requirements for meetings and events
  • Monitor scheduled functions and services via the meeting room booking system, ensuring timely and accurate service delivery in line with established procedures
  • Provide attentive waiter service and basic audio-visual or video conferencing support during meetings and events
  • Ensure meeting rooms are promptly cleared, cleaned, and restocked after each session, maintaining a high standard of presentation
  • Restock meeting room equipment and consumables daily, ensuring correct stock rotation and maintenance of par levels
  • Assist with monitoring and ordering of consumables, and accurately record stock usage
  • Support occasional kitchen duties and assist with after-hours or off-site events as required

What you'll bring

  • Previous experience in premium hospitality settings such as boardrooms, restaurants, or hotels, with a strong focus on professional table service
  • Proficient in Silver Service techniques and confident in delivering a high-end guest experience
  • Holds a current Responsible Service of Alcohol (RSA) certification
  • Comfortable using Microsoft Outlook for basic communication and scheduling tasks
  • Committed to delivering outstanding customer service with a friendly, professional, and proactive approach
  • Works well as part of a collaborative team, supporting colleagues to ensure smooth service delivery and a positive work environment.

What you can expect from us

  • We're a world leading international law firm with a global team of over 6,000 professionals across 26 offices. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.
  • We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.
  • We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.
  • We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you'll have it and we'll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.
  • Join us to be part of a human, bold and outstanding team at Australia's market leading law firm.

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding.

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