Full Time Guest Service Agent

3 days ago

Surry Hills NSW, Australia Paramount House Hotel Full time $208,200 per year

Paramount House Hotel is seeking an enthusiastic Guest Service Agent to join our Front Desk team on a Full Time basis.

The role involves a wide variety of responsibilities with the guest experience always at the forefront: taking care of the guest's arrival and departure, responding to enquiries as well as performing administrative tasks and providing insightful advice on the local area.

Our ideal candidate has an appreciation for hospitality, possesses great written and verbal communication skills, is highly organized and detail oriented. The ability to carry out all tasks in a proficient manner, while providing an excellent service across all aspects of our Front Desk operation is essential.

Our ideal candidate would also meet the following criteria:

  • Ability to multi-task in a high-volume work environment

  • Minimum one year experience in a customer facing service role

  • Availability to work five shifts a week, including weekends

  • Have a valid RSA certificate

  • Have full working rights within Australia

Staff Benefits

  • Complimentary yearly hotel stays

  • Discounted friends & family hotel stays

  • Daily barista coffee

  • Access to discounts via partnering brands

If the role sounds like a perfect fit for you, please reach out to us with your resume and cover letter, we look forward to meeting you.

Job Types: Full-time, Permanent

Pay: $26.70 – $40.05 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount

Application Question(s):

  • What is your residency / visa status?

Work Location: In person

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