Current jobs related to Guest Experience - Surry Hills - Guzman y Gomez

  • Guest Experience Host Manager

    1 week ago

    Surry Hills, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Service Agent

    1 week ago

    Surry Hills, Australia TFE Hotels Full time

    We’re looking for a Guest Services Agent with a twist at Adina Apartment Hotel Surry Hills. For starters, you’ll love putting others first and you’re smiling when they are - you’re the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal. A magnet for happiness, you hold the...

  • Reservations, Events

    7 days ago

    Surry Hills, Australia ALFIES Full time

    Everyone has a part to play - Liquid & Larder’s success is built on the people that work with us. We’re looking for people who understand how a great hospitality experience both front and back of house is the sum of many parts. **Host** Liquid & Larder, the trailblazing group behind Bistecca, The Gidley, The Rover and Alfie’s are looking for someone...

  • Guest Experience Ambassador

    4 days ago

    Bonny Hills, Australia beBee Careers Full time

    About the RoleWe are seeking a Guest Experience Officer to join our Holiday Park team. This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests.This is a casual position, with the potential for additional hours to be picked up during peak periods. The ideal candidate will...

  • Sales & Guest Experience Coordinator

    2 weeks ago

    Cecil Hills, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **NSW, Michael Clarke Recreation Centre - Carnes Hill 2171** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - This is an amazing opportunity to lead a high performing team to achieve fantastic health and participation outcomes for...

  • Restaurant Staff

    2 days ago

    Baulkham Hills, New South Wales, Australia beBeeFoodService Full time

    Job Opportunities">We are seeking a motivated and skilled individual to join our team as a restaurant staff member. As a key part of our crew, you will be responsible for providing exceptional guest experiences through efficient service, ensuring high-quality food preparation, and maintaining a clean and welcoming environment.">Key Responsibilities">Taking...

  • Night Auditor

    1 week ago

    Surry Hills, Australia Ahotels Full time

    Are you a night owl with experience managing hotel operations? An opportunity for a Night Auditor has become available to join our current passionate and energetic team at 28 Hotel and 57 Hotel. You will ensure that maximum guest satisfaction is achieved and that the general safety and security of guests, team and the property is maintained at all...

  • Senior Service Director

    4 days ago

    Surry Hills, New South Wales, Australia beBeeHospitality Full time

    Fine Dining Restaurant ManagerWe are seeking a skilled and experienced Restaurant Manager to lead the front-of-house team in an intimate fine dining restaurant in Sydney.This is a rare opportunity for a hospitality professional with a deep appreciation for elevated service, premium wine, and refined dining experiences to join a venue with serious ambition...

  • Food and Beverage Runner

    1 week ago

    Surry Hills, Australia Via Napoli Pizzeria Full time

    **About Via Napoli Pizzeria** In Via Napoli Pizzeria, Luigi and his team bring the flavours and ambience of Naples to our guests to experience. Focusing on an exceptional customer service where smiles are our trademark. **The Role** We are looking for a Food and Drinks runner who is able to work well as a team while taking the greatest of care in looking...

  • Food and Beverage Runner

    2 weeks ago

    Surry Hills, Australia Via Napoli Pizzeria Full time

    **About Via Napoli Pizzeria** In Via Napoli Pizzeria, Luigi and his team bring the flavours and ambience of Naples to our guests to experience. Focusing on an exceptional customer service where smiles are our trademark. **The Role** We are looking for a Food and Drinks runner who is able to work well as a team while taking the greatest of care in looking...

Guest Experience

2 weeks ago

Surry Hills, Australia Guzman y Gomez Full time

**Company Description**
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
**Job Description** Company Description**

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

In this energetic and engaging role based in Head Office, you will bring the GYG culture to life, providing high-quality guest experiences, managing and resolving guest enquiries. It is a highly collaborative role which requires building and maintaining positive relationships on behalf of the brand with internal and external stakeholders including but not limited to, Guests, Franchisees, Crew members & Guest Experience team.

Reporting to the Guest Experience Manager, this role will see you assisting in a diverse range of Guest Experience activities from administrative and general support for the Guest Experience team, to assuming ownership and managing all aspects of assigned project based work.

This role will suit an individual that is passionate about Guest Experience, and is motivated to promote GYG's values and display energy and enthusiasm for the unique brand.

**Please note this is a Part Time role - 4 days a week**

**To be successful in this role, you should have/be**:

- Excellent command of spoken and written English
- Strong verbal and written communication skills
- Flexible and positive attitude to working within a dynamic and constantly evolving work environment
- A positive, professional team player with a pleasant disposition and a can-do attitude
- Highly energetic and motivated self-starter, with strong initiative, a solid work ethic, and a keen eye for detail
- Ability to handle multiple queries simultaneously and meet all deadlines
- Ability to communicate and articulate in line with GYG’s brand message
- Good planning, organising and problem solving skills
- Ability to accurately record information and process enquiries in a timely manner
- Strong computer/IT acumen

**Benefits**

We’re incredibly proud of our amazing people and always have each other’s backs. Whether you’re working in restaurant, at our Hola Central head office or as one of our partners, we are so passionate about living our values every single day.

These are just some of the benefits that come with working at GYG:

- Up to 5 weeks of annual leave each year through our “Love Ya Leave” program
- Hybrid 4:1 work environment, with your preferred WFH day each week
- $100/month mobile phone reimbursement
- 12 weeks paid parental leave
- Annual bonus scheme
- Generous long term incentive plan
- In-office barista quality coffee machine
- GYG gift card, topped up annually, to spend at our 200+ GYG restaurants
- Access to our exclusive GYG merchandise that cannot be bought Think caps/hats, hoodies, socks, lanyards, backpacks and much more