Reception and Administrator

5 days ago

Templestowe Lower VIC, Australia Thompsons Road Physiotherapy Full time $42,128 - $74,390 per year

Receptionist and Administrator - Thompsons Road Physiotherapy

Multiple Roles

  • Senior Receptionist and Administrator 22-32 hours per week
  • Receptionist and Administrator – 15-22 hours per week
  • Casual Receptionist ad Administrator 5-10 hours per week

A busy, friendly and supportive Physiotherapy clinic

A workplace that prides itself delivering positive health changes for clients

An opportunity to grow in an evolving business

Established for 35 years, we are a team that prides itself on achieving exceptional results whilst providing quality care and service.

You will leave each workday knowing you have made a difference as part of the team delivering a high quality and consistent Physiotherapy service.

We are passionate about helping our clients and provide exceptional care in a supportive environment.

Our reception team are critical in ensuring our clients have a great experience and in the efficient operation of the clinic.


Duties and Key Responsibilities include:

· Provide exceptional reception and customer service to clients and staff at the practice

· Ensure efficient daily operation of the clinic including making appointments, processing payments, banking, clinic hygiene duties.

· Support the Director in daily operations of the business

· Provide weekly and monthly reports as required by the Director and management team

· Update business procedures and processes and to manage change in the business

Skills and Experience:

· Experience working within a busy reception team (preferred)

· Outstanding customer service and the ability to build relationships

· Excellent communication skills and ability to work in a team

· Excellent time management and organisational skills

· Strong and proven ability to multi-task and experience working in a fast-paced environment

· Be adaptable in a changing clinical and business environment

· Ability to respect and maintain confidentiality

· Proficiency in MS Office is essential

· Flexibility to cover shifts and change working hours if necessary

Your application needs to include which role you are applying for and a cover letter and resume.

Job Types: Part-time, Permanent, Casual

Pay: $42,128.45 – $74,290.63 per year

Expected hours: 10 – 32 per week

Work Location: In person

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