Reception and Administrator

10 hours ago

Templestowe Lower, Australia Thompsons Road Physiotherapy Full time

**Receptionist and Administrator - Thompsons Road Physiotherapy**

**Multiple Roles**
- Senior Receptionist and Administrator 22-32 hours per week
- Receptionist and Administrator - 15-22 hours per week
- Casual Receptionist ad Administrator 5-10 hours per week

A busy, friendly and supportive Physiotherapy clinic

A workplace that prides itself delivering positive health changes for clients

An opportunity to grow in an evolving business

Established for 35 years, we are a team that prides itself on achieving exceptional results whilst providing quality care and service.

You will leave each workday knowing you have made a difference as part of the team delivering a high quality and consistent Physiotherapy service.

We are passionate about helping our clients and provide exceptional care in a supportive environment.

Our reception team are critical in ensuring our clients have a great experience and in the efficient operation of the clinic.
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- **Duties and Key Responsibilities include**:

- Provide exceptional reception and customer service to clients and staff at the practice
- Ensure efficient daily operation of the clinic including making appointments, processing payments, banking, clinic hygiene duties.
- Support the Director in daily operations of the business
- Provide weekly and monthly reports as required by the Director and management team
- Update business procedures and processes and to manage change in the business

**Skills and Experience**:

- Experience working within a busy reception team (preferred)
- Outstanding customer service and the ability to build relationships
- Excellent communication skills and ability to work in a team
- Excellent time management and organisational skills
- Strong and proven ability to multi-task and experience working in a fast-paced environment
- Be adaptable in a changing clinical and business environment
- Ability to respect and maintain confidentiality
- Proficiency in MS Office is essential
- Flexibility to cover shifts and change working hours if necessary

**Job Types**: Part-time, Permanent, Casual

Pay: $42,128.45 - $74,290.63 per year

Expected hours: 10 - 32 per week

Work Location: In person

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