
Customer Services Administrator: Templestowe Care
2 days ago
**About the Home**
Discover the delightful Bupa Templestowe, a modern care home close to the Yarra River and scenic parklands of Templestowe and just half an hour from Melbourne’s CBD.It consists of 4 communities, with a Clinical Care Manager and Registered Nurses in each community. We have dementia care and high care units, within this 142-bed care home (when at full capacity). Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. We received a 93% overall satisfaction rating given by residents and their relatives based on the eight Aged Care Quality Standards and a 4 Star grading for our Aged Care Star Ratings.
**Benefits of Bupa**
- Supportive, collaborative, and caring team culture
- Continual learning and development opportunities
- Internal transfers across our care homes
- Discounts on Bupa products - Healthcare, Optical, Dental & other retail partners
**About the Role**
As a Customer Service Administrator, known as a Customer Service Consultant (CSC) in Bupa, you will work alongside one other CSC, our General Manager Lydia and our Assistant General Manager - Paige. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home. This is a part time role working 4 days per week.
**Duties**
- Each CSC has their own portfolio of duties.Generally, we have one that focuses on rostering and pay, one on training/compliance/HR, and one on occupancy and residents, and then everyone has reception duties.Below is an example of tasks but you certainly wouldn’t be responsible for all of them
- Management of resident administration including enquiries, admissions and maintaining occupancy targets
- Staff rostering including HR administration support
- Financial management including petty cash, receipting, and banking
- General administration including document control, mail, customer service, reception, maintaining the coffee machine etc
**Skills and Experience**
PatienceWorking in a care home is fun and rewarding, we truly love our residents, but it also requires calm and patience, and a sunny disposition.
- Everyone says they need great communication skills, but diplomacy and a proactive approach is particularly important in this role.You might be speaking to a worried family, or a confused resident, and although you can’t always provide answers, you can reassure and follow up.
- Intermediate to advanced skills across the MS Office Suite
- Previous experience gained in a similar admin/customer service role
- Highly developed organisation and time management skills - prioritisation and self-direction is key in this role
- Working in Aged Care can be incredibly rewarding, but if you’ve not experienced a Care Home environment before and you aren’t sure, come and visit and have a chat.We would be more than happy to show you around
**Culture**
We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team. Our focus is not limited to our residents but also your wellbeing and career growth. We aim to support you with tools you need to achieve a fulfilling career.
**How to Apply**
Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.
-
Domestic Cleaner
1 week ago
Templestowe, Australia Cosy Home and Community Care Full timeURGENT HIRING | Domestic Cleaner for Templestowe TO START ASAP! We are looking to hire reliable and friendly individuals to join our team in providing Domestic Assistance / Cleaning Services to our clients. Your main responsibility is to provide basic household tasks and ensure that the client’s homes are kept in a clean, hygienic, and homely...
-
Templestowe, Australia Care Talent Full timeJoin Our Team as a casual Support Worker - **Templestowe - FEMALE** Are you an experienced and compassionate Disability Support Worker looking for the opportunity to make a real difference in people's lives? Care Talent is looking for dedicated individuals like you to join our team who can do Community Access! Our Support workers are required to engage...
-
Support Worker/ Personal Care
2 days ago
Templestowe, Australia Deivian Care Services Full timeDeivian Care Services, based in Melbourne, has been a NDIS registered and Aged Care service provider since 2018. Our vision is to make a difference in our partners' lives by focusing on meeting their needs and care goals, as well as helping them feel supported, and maximizing their independence. As a deeply grounded NDIS and Aged Care provider, we require...
-
Team Members
2 weeks ago
Templestowe, Australia Pattysmiths Templestowe Full timeTHE OPPORTUNITY - PATTYSMITHS TEMPLESTOWE Pattysmiths Handcrafted Premium Burgers, It's all in the name. Master craftsman have been perfecting their trade for years, and the chefs at Pattysmiths are no different. Our Patty Smashers don’t spend their days forging precious metals, like your regular blacksmiths, they spend them creating our signature blend...
-
Home Care Worker
4 days ago
Templestowe, Australia KinCare Full time**Job Description**: **We are looking for incredible and dedicated humans to join the KinCare family in the Templestowe 3106 area. Do you love to support the elderly who wish to remain in their homes for longer?** This is a wonderful opportunity to meet people and listen to their stories. You’ll be helping with personal care, social services such as...
-
Catering Assistant I Templestowe
2 weeks ago
Templestowe, Australia Bupa Full time**About the Home - Templestowe** Bupa Templestowe is a modern care home, located 20km’s North West of Melbourne’s CBD, close to the Yarra River and scenic parklands. It consists of 4 communities, with a Clinical Care Manager and Registered Nurse in each community. We have dementia care and high care units, within this 142-bed care home. Our primary goal...
-
IT Support Technician
6 days ago
Templestowe, Australia Microcel Full time**Position Details** - **Location**:Templestowe Valley Primary School (Templestowe, Melbourne, Victoria) - **Weekly Hours**:6.20 hours - **Hire Type**:Sub-Contractor The hourly rate offered for this Sub-Contractor position is up to **$50.00** (ex GST) dependant on experience. - Windows Server Technologies - Service and management of Windows and Apple...
-
In Home Support Worker
2 days ago
Templestowe, Australia Absolute Care & Health Full time**Job description** We are currently recruiting for multiple Disability Support Workers to provide in-home care services for our clients. We provide personal care, domestic assistance (light cleaning and meal prep), transportation and companionship. Join a progressive, organisation committed to making a real difference in the in-home Care sector. **How we...
-
Disability Support Worker
2 days ago
Templestowe, Australia Lifestyle Centred Services Full time**Disability Support Workers - Templestowe DS23063001** **About Us**: Lifestyle Centred Services is an NDIS and TAC registered provider of supports for people with disability and mental health support needs throughout Victoria, we provide services for people of all ages and backgrounds with a wide range of abilities and support needs. Our person-centred...
-
Laundry Assistant
6 days ago
Templestowe, Australia Bupa Full time**About the Home** Bupa Templestowe is a modern care home, located 20km’s North West of Melbourne’s CBD, close to the Yarra River and scenic parklands. It consists of 4 communities, with a Clinical Care Manager and Registered Nurse in each community. We have dementia care and high care units, within this 142-bed care home. Our primary goal is placing...