Manager Coordination Services

Help people live better, healthier, more fulfilling lives.

At PCCS, we believe health and wellbeing are more than services. They are about connection, meaning, equity, and the dignity of being supported as a whole person. Our ethos is grounded in social prescribing — connecting people to the things that make life easier, more wonderful, healthier, and more fulfilling.

That's why we're looking for a Manager, Coordination Services to join our leadership team. This is not just a management job. It's a chance to lead with purpose, stay grounded in practice, and help shape a portfolio of programs that keep people well, out of hospital, and living the lives they want.

The Role

You will lead a team delivering coordination and care coordination services across:

• NDIS Support Coordination – helping people invest their NDIS funding in line with their goals and aspirations.
• Back to Home, Back to Life – hospital discharge support, making sure food, medications, home care, and other essentials are in place so people can recover safely.
• GP Social Work – working alongside GPs to address health equity barriers like income, housing, and access to essential services.
• Complex Mental Health Care Coordination – providing wraparound support for people living with enduring mental illness, integrating hospital, primary care, allied health, and community services.

We don't "case manage." We believe in people's skills and capabilities. This role is about supporting people to build capacity for their longer-term wellbeing, while coordinating services in the short-term to meet immediate needs. You'll also hold a small personal caseload — because leaders should stay connected to practice.

Why This Role Matters

Systems are fragmented. Needs are complex. Barriers are real. This role exists to:

• Keep people well and out of hospital.
• Improve equity and access across health, hospital, and community systems.
• Balance compassion with commercial sustainability.
• Build services that contribute to research, data, and system reform at scale

What Success Looks Like

• Services delivered with compassion, quality, and accountability.
• Teams inspired, supported, and performing at their best.
• Care coordination across GPs, hospitals, and community is seamless and person-centred.
• Services financially sustainable, with new markets explored.
• People and families feeling heard, supported, and connected.
• Data complete, accurate, and feeding back into research.
• National recognition as a contributor to better models of care.

About You

You are a leader who thrives in complexity. You can balance vision with detail, and strategy with hands-on work. You are as comfortable working with a client in their home as you are collaborating with GPs, hospitals, or funders.

You bring:

• Qualifications in social work, allied health, or community services.
• Experience leading teams and services in health, disability, or social care.
• Confidence in direct practice with people experiencing complex needs.
• Strong commercial and operational acumen.
• A passion for equity, connection, and improving quality of life.

What We Offer

• A chance to lead with purpose and shape services that truly change lives.
• A workplace that values compassion, capability, and excellence.
• Professional growth, flexibility, and competitive salary packaging benefits.
• The opportunity to contribute to research and innovation that influences national practice

This is not just another management role. It's a leadership position where you'll connect people to what matters, build services that last, and leave a legacy of better health and wellbeing for communities.

Terms

Maximum Term Contract

If you have any questions, please call or email