Train Service Specialist

2 weeks ago

Sydney, New South Wales, Australia Pacific National Full time $80,000 - $120,000 per year

Train Service Specialist - Bulk

  • Casual Opportunity approx. 12months
  • Critical Planning role, North Sydney-based
  • Dayshift roster working Monday to Friday

About Us
Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region's economy, businesses and households running.

About The Role
Working within the Bulk Planning team as a casual Train Service Specialist you will focus on planning assets across the time horizon of 1 to 4 weeks. The role is to design efficient, effective, and safe freight solutions for major commercial customers; creating solutions which result in improved business performance.

This challenging and pivotal position with the potential to develop an existing career in transport, planning or scheduling for the right candidate and give you the opportunity to step into the world of Australia's most trusted and respected logistics partner

Based in our Bulk planning team in North Sydney, the role requires shift coverage, Monday to Friday

Key Responsibilities Include

  • Development of train service plans, scheduling of critical assets, including access confirmation, maintaining, and improving achievability
  • Development of variation and changes required or solutions necessary to enable recovery to plan
  • Responsible for service plan management which identifies conflicts, constraints, efficiency, and effectiveness opportunities.
  • Contribution to the deployment of new and existing services with operations group to improve both business and customer performance.

About You
To be successful in this role, you'll be expected to demonstrate strong analytical ability and a commitment to problem-solving, coupled with an innovative and creative thinking style.

High-level communication ability is essential, with verbal, written and interpersonal skills integral to success in this role. There is a high volume of phone related tasks, so it is essential you have demonstrated relationship management strengths with the ability to develop rapport with stakeholders via the phone. You will need to be a team player with clear evidence of your ability to build successful stakeholder relationships.

In Addition

  • Experience in rail, transport, or heavy industry preferred.
  • Specialist or technical knowledge of transport, logistics planning and operations will be highly regarded.
  • Ability to work in a fast pace, high pressure environment
  • High attention to detail

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.

Do you need reasonable adjustments during the recruitment process?
If you need an adjustment in the recruitment process, please outline at the time of your application.

Closing date
Applications close 25th August 2025

Next steps
Are you ready to be part of our future?

To apply, please click on the 'Apply' button and follow the prompts.

Acknowledgement of Country
We acknowledge the Traditional Custodians of the land on which we work, live and rail. We pay respect to Elders past, present and future and to the continuation of cultural, spiritual and educational practices of all Aboriginal and Torres Strait Islander peoples.

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