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Quality Assurance Officer

2 weeks ago

Prahran, Victoria, Australia UHG (Unified Healthcare Group) Full time $60,000 - $80,000 per year
Company Description

About UHG.

Job Description

What You Will Be Doing.
  • Review all medical information returned by medical providers and pathology centres
  • Liaising directly with medical clinics, pathology providers, health professionals and participants to follow up and obtain health screening information following appointments (e.g. med exam reports, investigation outcome reports and pathology results)
  • Liaising with labs on protocol changes
  • Writing accurate and detailed case notes in the medEbridge platform
  • Relationship management between key stakeholders such at Path labs (Healius/ACL) and UHG
  • Responding to customer queries relating to incomplete information providers /misses

Qualifications

What You Should Have
  • 3 years' experience as a Quality Assurance Officer or similar role
  • Understanding of health & medical information exchange, and the interplay between healthcare practitioners, their clients, and insurers
  • Excellent knowledge and understanding of systems, processes, and procedures
  • Demonstrated and sustained excellence
  • Ability to work autonomously and as part of a team
  • Strong customer and service orientated focus
  • Excellent time management and attention to details

Additional Information

So why work for UHG?

We Offer
  • Flexibility working arrangements with one anchor day and a second flex-day combined with the flexibility of working from home
  • Employee discounts for health insurance, gyms, pools, and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program



You are welcome here.