Customer Service Officer

6 days ago

Prahran, Australia Workskil Australia LTD Full time

**About the Role**

This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues.

**This role is being offered on a full time, ongoing basis located in Prahran.**

**About You**

To be successful in the role you will be able to:

- Demonstrate excellent administration skills, attention to detail and computer literacy; including competent with Microsoft Office Suite;
- Demonstrate strong verbal and written communication skills;
- Demonstrate experience in a busy reception or front of house role dealing with a wide range of members of the public;
- Prove your ability to maintain a calm and professional approach when dealing with difficult situations;
- Demonstrate your ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups; and
- Awareness of the Employment Services industry and ability to prepare and edit resumes (desirable).

You will also be required to:

- Have intermediate to high level administrative skills including ability to type at a minimum of 30 wpm; and
- Have a minimum Certificate IV in Employment Services or Career Development (desirable).

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Customer Service Officer

    2 weeks ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge® platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health...

  • Customer Service

    1 week ago

    Prahran, Australia MAPM International Full time

    **About the Role** We are seeking a motivated and detail-oriented individual to join our team in Customer Service & Sales Administration Support. This role combines customer service, sales support, and general office administration. It’s an excellent opportunity for someone looking to build a career in sales, administration, or the footwear/apparel...

  • Customer Service Specialist

    4 days ago

    Prahran, Australia Better Health Network Full time

    Location: - Prahran- Employment Type: - CA - Casual- Department: - Allied Health Service Access- Salary: - Two generous salary packaging options available- Supporting Documentation: - Position Description**Job Reference No V0310** *** BHN (Better Health Network) is a leader in the Community Health sector, supporting the inner south and bay side suburbs of...

  • Service Desk Officer

    2 weeks ago

    Prahran, Australia Infinite Aged Care Full time

    You will be out & about through our facilities across various locations in Melbourne. - Play a part in creating a home away from home for our wonderful residents. - One of Australia’s fastest growing Aged Care providers! **_ The Role_** We are about to enter the state of Victoria!!! Because of this, a newly created role is now on the market! Aged Care...

  • Customer Service Advisor

    2 days ago

    Prahran, Australia Westpac Group Full time

    Join the Bank of Melbourne team in Prahran - Permanent part-time, 30 hrs per week - Retail banking - sales and customer service **How will I help?** You will be working in-branch to help our customers achieve their financial goals! How will you do it? By assisting them with their banking transactions and understanding their individual needs and...

  • Admin & Customer Support Coordinator

    4 days ago

    Prahran, Australia MAPM International Full time

    **About Us** MAPM is a leading independent footwear supplier, proudly operating from Prahran, Melbourne since 1996. From our humble beginnings, we’ve grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands - Wild Rhino, NUDE, SJ, SAYSO & Clarks. As we continue to expand our reach in Australia and New Zealand,...

  • Admin & Customer Support Coordinator Prahran, VIC

    2 weeks ago

    Prahran, Victoria, Australia MAPM INTERNATIONAL Full time $50,000 - $80,000 per year

    About UsMAPM is a leading independent footwear supplier, proudly operating from Prahran, Melbourne since 1996. From our humble beginnings, we've grown into a dynamic business, expanding across retail, wholesale, and online with our beloved brands - Wild Rhino, NUDE, SJ, SAYSO & Clarks. As we continue to expand our reach in Australia and New Zealand, we are...

  • Concierge Officer

    4 days ago

    Prahran, Australia IPAR Full time

    **Company Description**: **Welcome to Ability Action Australia** We are a national therapy services provider. Every day and in many ways, we are here to help NDIS participants - children, adolescents and adults - get more out of life. Our work is much needed, vitally important and life-changing for our clients and their families. This role works closely...

  • Administration Officer

    2 weeks ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Do you take pride in your customer service orientation and thrive on achieving results? Be rewarded for your efforts with this progressive company.** Unified Healthcare Group (UHG) is a leading company founded in 1997 and offers businesses from a range of sectors secure access to Australia’s largest marketplace of healthcare...

  • Office Experience Manager

    2 weeks ago

    Prahran, Australia Sleeping Duck Full time

    **Office Experience Manager**: **About Sleeping Duck**: Sleeping Duck was founded in 2014 by engineers Winston Wijeyeratne and Selvam Sinnappan and is now one of Australia's fastest growing startups - and that's particularly unique because we design our own concept products entirely in house. Ground-breaking, engineer led, in-house product design. Real...