Service Support Coordinator

• Part-time (22 hours per week), permanent position based in Cairns Bentley Park
• $38.68ph - $41.49ph + Super + Salary Packaging
• Flexible, friendly organisation

We are a community based not for profit organisation focused on building resilience so children and families can live their best life

Our Early Years Centre is a hub for families with children aged 0 – 8 years of age, offering health services, family support services and holistic early childhood education which wraps around support to families accessing our service. These include (but are not limited to) supported playgroups, parenting programs and family support to help children and families thrive.

Our Sessional Kindergarten, which is co-located with our Cairns Early Years Centre, enables children to enjoy indoor and outdoor natural play areas, rooms equipped with the latest age-appropriate technology and learning resources. The Kindergarten has two groups each week and caters for 22 children per day, with operating hours from 8:30am to 2:40pm during school terms.

About the role

Your role will assist children and families to access our Kindergarten by supporting them with the enrolment process and other Kindergarten tasks to support the teaching team as appropriate. In addition to this, there will also be opportunities to support the inclusion of all children within the Kindergarten room during the day if needed.

As the Kindergarten is co-located with the Early Years Centre, you will also be part of a multi-disciplinary team which includes Child and Family Practitioners, Allied Health Professionals, Child Health Nurses and Administration Officers.

Our benefits

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:

• Salary Benefits -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work/Life Balance - Enjoy flexible work arrangements.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills and Experience

• A minimum qualification of Certificate III of Children's Services is desirable, but not a requirement.
• Effective time management and organisational skills including the ability to be flexible
• Great people skills and the ability to create strong respectful relationships with children and families
• An understanding of child development and supporting children with additional needs
• A commitment to play based approaches to improve the long-term outcomes for children
• Experience identifying and addressing child protection concerns using a strengths based approach
• High level of professional accountability and integrity
• Experience with XAP an advantage.
• Current First Aid, CPR
• Current Blue Card (or eligible for one)

Apply now

Have any questions? Contact Cassy Bishop on for a friendly chat today.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.