Systems Implementation Specialist

5 days ago

Brisbane, Queensland, Australia Niche Talent. Full time $120,000 - $130,000 per year

Systems Implementation Specialist

Brisbane | $120,000 - $130,000 Package

We have an exciting opportunity for a Systems Implementation Specialist to join our client's team and play a key role in driving operational excellence. This position will lead internal projects across workflows, systems, and technology platforms, ensuring the business is equipped with the tools and processes it needs to succeed.

About the Role

In this role, you will evaluate existing business processes, identify inefficiencies, and lead the implementation of strategic solutions that enhance performance and service delivery. You will act as the bridge between strategy and operations, turning improvement ideas into actionable, system-driven outcomes. A core part of the role will also involve training staff on new applications and tools, ensuring adoption and long-term success.

Key Responsibilities

  • Review and analyse workflows, systems, and procedures across business functions.
  • Identify inefficiencies, duplication, or manual processes that can be automated or streamlined.
  • Design and document improved workflows aligned with best practices and organisational goals.
  • Recommend and implement new technology tools or enhancements to existing systems.
  • Lead rollout and change management initiatives, including staff training and documentation.
  • Prepare structured reports and recommendations for leadership, including cost-benefit analysis and implementation plans.
  • Present findings to senior stakeholders in a clear, strategic manner.

Secondary Duties

  • Act as a product champion for key software platforms, providing training and guidance to staff.
  • Support ad hoc projects and organisational initiatives.
  • Contribute to internal training, orientation, and knowledge-sharing activities.
  • Build strong networks and collaborative relationships across the organisation.
  • Support company values, culture, and long-term objectives.

About You

To thrive in this role, you will have:

  • Proven experience in business process improvement, systems implementation, or a related field.
  • Strong analytical and problem-solving skills, with the ability to turn ideas into actionable outcomes.
  • Experience leading change management initiatives and training staff.
  • Excellent communication skills, with the confidence to engage with senior stakeholders.
  • A proactive mindset with a focus on efficiency, innovation, and continuous improvement.

If you have experience in the above and you have full working rights in Australia, please reach out for a more detailed conversation.

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