Service Business Development Manager

2 days ago

Perth, Western Australia MineARC Systems Full time $104,000 - $130,878 per year

MineARC Systems is the global leader in controlled environments and safety technologies for the underground mining, tunnelling, chemical processing, disaster relief and biotechnology industries. We specialise in the manufacture and supply of emergency refuge chambers, safe havens, disaster shelters and plant grow chambers, as well as a range of electronic equipment, remote monitoring, tracking and communications technologies that allow full integration in heavy industrial applications. 

MineARC Systems is recruiting a Service Business Development Manager to join our team in Kewdale, Western Australia. This position plays a key role in driving the growth and retention of MineARC's Service division. The BDM will be responsible for developing new service opportunities, managing client relationships, and ensuring MineARC maintains its position as the service provider of choice across the mining and tunnelling sectors.

The BDM will work closely with the Service Manager, Service Technicians, and the wider sales team to grow service revenue streams, expand refurbishment capacity, and deliver a consistent pipeline of service work aligned with MineARC's strategic goals.

The role:

Reporting to the Service Manager, you will be responsible for:

  • Promoting MineARC's servicing capabilities and range of products available
  • Proactively prospecting and securing new business opportunities within the Australasian market
  • Liaising with certification and testing bodies to ensure compliance
  • Creating, implementing and executing your strategic business plan for the financial year
  • Achieving your sales budget in consultation with the Service and Sales Managers
  • Maintaining and building customer relationships and entertaining clients when required
  • Providing excellent customer service including giving advice and technical information to customers on the company's products
  • Receiving and making sales calls
  • Processing new sales leads including preparing and sending quotes and quote follow up
  • Domestic and international travel as required
  • Presenting MineARC's Servicing capabilities at expos and trade shows

About you:

  • Proven track record in business development, account management or sales – ideally within mining, heavy industry or safety equipment
  • Technical aptitude with the ability to understand refuge chambers and safety systems would be highly regarded
  • Excellent communication, negotiation, and stakeholder engagement skills
  • Willingness to travel to mine sites across WA and interstate at least one week per month
  • Ability to present to at conferences, corporate functions and all levels within an organisation
  • Self-motivated, proactive and career focused

Benefits:

  • An opportunity to work at a growing international company whilst collaborating with a highly motivated team
  • Free gym with 24/7 access
  • Weekly pay
  • Laptop and work phone provided
  • Opportunities for career progression
  • Social club and regular events

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