People Operations Manager

Why join us?

At Citation Group, we believe in empowering our employees to thrive both personally and professionally.  Our Values are foundational to who we are, what we do and how we act.  When you join our team, you'll experience a workplace that values you as an individual and invests in your future including coaching and mentoring, development opportunities and career pathways.   We are interested in growth, investment and service excellence.  We don't do micro-management – we empower, support and innovate.

When you join Citation Group, you'll experience what it's like working for an Employer of Choice – we've been recognised 8 years running.  We're big on flexible working and it's benefits because we want our people to be successful and bring their best selves to work.

We offer a variety of incentive programs throughout the year – we've even offered a return trip to Bali  We offer all the Leaves; access up to 12 weeks of paid parental leave, community service and no one likes working on their birthday – get an extra day off

We're in a big growth phase so if you're ready to thrive in a fast-paced and high-performing environment and be rewarded for it - we want you to join us on this exciting journey. 

Who are we?

For over three decades, our purpose and commitment have remained the same; to help build safer, more sustainable, and successful businesses that power the Australian and New Zealand economies.  Our passionate and talented experts cover everything from HR advice, workplace law, safety, migration, HR software and ISO and NDIS certifications. 

Citation Group has grown rapidly over the past few years and has big ambitions for the future.  With a UK parent company that is Private Equity backed, the plan is to triple the size of the business over the next few years.

Want to know more about us visit our website

What you will be responsible for?

Reporting directly to our People & Culture Director, the role sits as part of our small and close-knit team of P&C professionals.  The role is best described as hands-on, people focussed, operational with a high component of ER activity. We are looking for a candidate who can demonstrate strong collaboration, operational excellence and a high-care factor for people. You will manage the operational responsibilities of the People & Culture function as it applies to our employees across Australia, New Zealand and offshore.

Working closely with key members of the broader business, you will interact with business leaders including leaders from our parent company in the UK and confidently represent the P&C function to internal and external stakeholders. 

You must be willing to roll up your sleeves, get your hands dirty and critically, one of your key attributes will be the ability to consistently look at new and better ways of working. The flow of work is constant, varied, stimulating and all encompassing; onboarding, employee relations activities, L&D, remuneration and benefits to ensuring that all our people initiatives are executed to the highest standard.

Your responsibilities will include:

• Managing the end to end operational functions within the People & Culture function to ensure initiatives are delivered and documented effectively
• Working closely with the Head of P&C and P&C Coordinator to deliver a seamless employee experience from start to finish
• Support business leaders on all employee relations matters to ensure we achieve compliance and care with our people
• Continually looking for ways to streamline and automate processes
• Preparation of reports, including but not limited to, data required for our UK parent company and Executive team
• Developing and updating company policies and driving engagement

Our ideal candidate

Our selection process is as much about your cultural fit to the business as it is about the alignment of skills and experience.  We are looking for a People & Culture professional with relevant Tertiary qualifications and demonstrated experience as a HR Generalist who has proven experience with all aspects of Operations in the employee lifecycle.

Your strong organisational, verbal and conciliation skills and adherence to confidentiality will be a given.  You will be required to think creatively about various projects and have a 'continuous improvement' mindset.

What will impress us is the ease in which you can quickly build positive working relationships, demonstrate a strong aptitude for processes and systems whilst applying some creative flair, an enthusiastic approach to delivering People & Culture initiatives along with a very high work ethic and commitment to achieving excellence. A good sense of humour and a focus on fun won't go astray either

How to apply

Please provide an updated CV and cover letter when applying for this opportunity.  We will move quickly to shortlist so don't delay your application.  We look forward to hearing from you