Duty Manager

21 hours ago

South Yarra, Victoria, Australia The Lyall | South Yarra Full time $80,000 - $120,000 per year

About Us: The Lyall, S. Yarra is Melbourne's original boutique hotel, renowned for its timeless elegance and exceptional service. Located in the heart of South Yarra, our hotel offers a luxurious and personalized experience to our guests. We are seeking a dedicated and experienced Duty Manager for our Front Office team to uphold our commitment to excellence and ensure that every guest enjoys a memorable stay.

Job Description: As a Duty Manager - Front Office, you will play a pivotal role in delivering an exceptional guest experience. You will oversee the daily operations of the departments, manage a team of enthusiastic professionals, and ensure seamless check-in and check-out processes, guest enquires, training GSA's, ensure hotel's security and safety procedures are followed at all times. Your leadership and attention to detail will contribute to the success and reputation of The Lyall South Yarra.

Key Responsibilities:

Supervise and mentor the Front Office team, including Front Desk Agents.

Ensure smooth and efficient check-in and check-out processes for guests.

Handle guest inquiries, requests, and complaints in a prompt and courteous manner.

Monitor and maintain the hotel's reservation and room inventory systems.

Collaborate with other departments to coordinate guest services and resolve issues.

Maintain a strong knowledge of hotel services, facilities, and local attractions to assist guests.

Oversee billing and financial transactions accurately.

Assist with training and development of team members.

Uphold the highest standards of professionalism, guest satisfaction, and quality service.

Ensure hotel's security and safety procedures are followed at all times.

Qualifications:

Proven experience in hotel front office management or a similar role.

Excellent leadership and communication skills.

Strong problem-solving abilities.

Exceptional customer service orientation.

Proficiency in hotel property management systems (RMS) and reservation software.

Ability to work flexible hours, including evenings, weekends, and holidays.

A genuine passion for hospitality and guest satisfaction.

A valid driver's License

Benefits:

Competitive salary.

Opportunities for career advancement within a prestigious boutique hotel brand.

A supportive and collaborative team environment.

Ongoing training and professional development opportunities.

How to Apply: If you are a dynamic and experienced professional who is passionate about delivering outstanding guest experiences, we invite you to join The Lyall team.

We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.

Join us at The Lyall S. Yarra and be part of Melbourne's original boutique hotel's tradition of excellence in hospitality

  • Saturday Duty Manager

    5 days ago

    South Melbourne, Victoria, Australia Vinnies Victoria Full time $29,700 - $60,000 per year

    Join one of Victoria's leading not for profits and be a part of something bigCompetitive Salary + Tax reducing salary packagePart time | Ongoing Role | Hourly rate: $29.70 base rate + applicable loading | Location: South Melbourne | SaturdayAbout St Vincent De Paul SocietyFor more than 170 years we have been providing practical and compassionate support to...

  • Saturday Duty Manager

    5 days ago

    South Melbourne, Victoria, Australia St Vincent de Paul Society NSW Full time $60,000 - $80,000 per year

    Join one of Victoria's leading not for profits and be a part of something bigCompetitive Salary + Tax reducing salary packagePart time | Ongoing Role | Hourly rate: $29.70 base rate + applicable loading | Location: South Melbourne | SaturdayAbout St Vincent de Paul SocietyFor more than 170 years we have been providing practical and compassionate support to...

  • Saturday Duty Manager

    5 days ago

    South Melbourne, Victoria, Australia St Vincent de Paul Society Victoria Inc. Full time $60,000 - $90,000 per year

    Join one of Victoria's leading not for profits and be a part of something bigCompetitive Salary + Tax reducing salary packagePart time | Ongoing Role | Hourly rate: $29.70 base rate + applicable loading | Location: South Melbourne | SaturdayAbout St Vincent de Paul SocietyFor more than 170 years we have been providing practical and compassionate support to...

  • Administrative Assistant

    2 weeks ago

    South Yarra, Victoria, Australia Inter Agri Group Full time $104,000 - $130,878 per year

    Inter Agri Group, a leading international protein trader based in Melbourne Australia, is seeking to add to their diversified team the position of Export Administrator.You will report to the Commercial Manager. Your duties and responsibilities will include (but are not limited to):Main Responsibilities:Drafting Purchase & Sales ContractsResearching /...

  • Film Production Assistant

    1 week ago

    South Yarra, Victoria, Australia Cardinal Motion Pictures Full time $24,950 - $35,000 per year

    Role DescriptionThis is a full-time hours on-site role located in Melbourne, South Yarra, VIC for a Film Crew Runner. The Film Crew Runner will be responsible for assisting with various tasks on set and off set, including running errands, setting up and packing down equipment, helping with the coordination of schedules, and providing support to different...

  • Executive Assistant and Marketing Coordinator

    2 weeks ago

    South Yarra, Victoria, Australia Christie's International Real Estate - Victoria Full time $70,000 - $120,000 per year

    Company DescriptionChristies International Real Estate - Victoria in South Yarra, VIC, is known for its stellar reputation and international connections through its affiliation with Christie's International Real Estate. As leaders in the local luxury market, we are part of an exclusive global network, providing unparalleled opportunities in the real estate...

  • Administrative Executive – South Yarra, VIC

    5 days ago

    South Yarra, Victoria, Australia United Physiotherapy Group Full time $65,000 - $90,000 per year

    About the jobAn exciting opportunity exists to join our Head Office team at United Physiotherapy Group (UPG) as an Administrative Executive.United Physiotherapy Group (UPG) is a longstanding leading provider of high-quality physiotherapy services. As we enter an exciting period of growth and change across the disability, community and aged care industries,...

  • Scientific Advisor, Neuroscience

    5 days ago

    South Yarra, Victoria, Australia IPSEN Full time $120,000 - $180,000 per year

    Please note that this is a hybrid MA role which involves 40% of your time in field.The Scientific Advisor (Hybrid) is instrumental in providing strategic medical and tactical expertise and ensuring its implementation in the assigned therapy area and territory coverage. The candidate will be expected to know and develop close contact with Thought Leaders...

  • Scientific Advisor, Neuroscience

    5 days ago

    South Yarra, Victoria, Australia Ipsen Full time $120,000 - $150,000 per year

    Please note that this is a hybrid MA role which involves 40% of your time in field.The Scientific Advisor (Hybrid) is instrumental in providing strategic medical and tactical expertise and ensuring its implementation in the assigned therapy area and territory coverage. The candidate will be expected to know and develop close contact with Thought Leaders...

  • Dental Practice Manager/Receptionist

    2 weeks ago

    Langwarrin South, Victoria, Australia Union road Dental Full time $32 - $40 per year

    We are an established family oriented dental practice offering general, cosmetic and implant dental services in Langwarrin. Our practice is dedicated to deliver the best that dentistry had to offer at affordable prices.We are seeking a friendly, self-motivated, dedicated and experienced receptionist or practice manager to join our team. The role involves all...