Building Support Coordinator

2 days ago

Mount Waverley, Victoria, Australia Metricon Homes Full time $90,000 - $120,000 per year
Love Where You Work

We believe creating a strong workplace environment for our people plays a powerful role in engagement, work satisfaction and career progression.

Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.

This role is a Full Time role working from our Mount Waverley Office each week. You will proactively manage customer expectations whilst managing your Building Support Team. Love working with your Building Support Team and the experienced Site Managers to get our customers to settlement with minimal touch points to drive your own jobs and your teams jobs through.

Reporting to the Building Support Manager, your responsibilities will include:
  • Provide guidance and assistance to the Building Support Coordinators ensuring that customer needs & expectations are met
  • Motivate the team and build a good working environment where honesty, openness and support for each other is paramount
  • Maintain a detailed understanding of the Metricon job workflow, specifications and job details and ensure customers are kept abreast of any changes
  • Assist to resolve any site or customer related matters or issues as deemed necessary and escalate relevant issues where appropriate
  • Chair weekly workflow meetings with staff to review all jobs in your region to identify anomalies, progression, adherence to KPIs, agreed time frames and remedial actions
  • Liaise with estimating, suppliers and key stakeholders where necessary to follow up or resolve specific issues for site personal
  • Provide detail and assistance in regard to contractual matters; and
  • Work and assist the Area Building Manager on specified tasks as required.
Metricon will offer you:
  • Work with a high performing and fun team who are handling their own portfolio of job sites
  • Sit with your Team and partner with them and go through each job number using Clickhome Workflow Report
  • Fun environment and supportive Mount Waverley Office
  • On-going learning and development opportunities to help build your skills and reach your potential
  • Metricon Homes – Australia largest, and #1 Home Builder for the 9th Consecutive Year
  • We promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunities
  • Attractive housing discounts on our award-winning homes
  • You Matter Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being
  • 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
  • Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
The successful candidate will have:
  • Working knowledge of the building and construction process essential
  • Extensive experience within a volume/fast-paced customer service environment
  • Proven experience in providing leadership and team development
  • A proactive approach to all tasks undertaken with the ability to reach all KPIs and set deadlines
  • Relevant experience in a customer focused role within a time critical working environment
  • Superior/highly developed interpersonal and communication skills, as well as highly organised; and
  • Intermediate Microsoft WORD and EXCEL skills.
If you feel you have the necessary experience and drive to meet the challenges of this position, and can demonstrate how you meet the skills and attributes, please apply with your Cover Letter and Resume now.

This role requires a national police check to be undertaken on the successful applicant.

  • Senior Communications Coordinator

    2 days ago

    Mount Waverley, Victoria, Australia ParagonCare Limited Full time $90,000 - $120,000 per year

    Are you a strategic communicator with a flair for storytelling and a sharp eye for detail? We're looking for a Senior Communications Coordinator to craft and deliver high-impact internal and external communication strategies that support our mission, brand, and business goals. This is a unique opportunity to shape the voice of a leading organisation in a...

  • Marketing Coordinator

    2 days ago

    Mount Waverley, Victoria, Australia Bapcor Limited Full time $60,000 - $80,000 per year

    You may not have heard of Bapcor, but you will know our brands. We're Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions and – through our businesses like Burson, Autobarn, Midas, Truckline and Baxters – are inside cars, on four-wheel drives and all over trucks.In joining our team, you'll be welcomed into a...

  • People Services Coordinator

    2 days ago

    Mount Waverley, Victoria, Australia Bapcor Limited Full time $60,000 - $80,000 per year

    About UsYou may not have heard of Bapcor, but you will know our brands. We're Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions and – through our businesses like Burson, Autobarn, Midas, Truckline and Baxters – are inside cars, on four-wheel drives and all over trucks.In joining our team, you'll be welcomed...

  • Project Coordinator

    2 days ago

    Glen Waverley, Victoria, Australia Design Build Full time $75,000 per year

    We're excited to share an opportunity for a Project Coordinator to join a leading builder delivering an iconic $50M retail refurbishment in Melbourne's South East.What's On OfferExposure to a landmark $50M retail projectHourly rate up to $75 p.hMinimum 6-month durationSupportive, team-driven cultureConvenient Southeast locationFull Job DescriptionWe're...

  • Level 1 Support Analyst

    2 days ago

    Mount Waverley, Victoria, Australia Bapcor Limited Full time $60,000 - $80,000 per year

    About Us You may not have heard of Bapcor, but you will know our brands. We're Asia Pacific's leading provider of vehicle parts, accessories, equipment, service and solutions and – through our businesses like Burson, Autobarn, Midas, Truckline and Baxters – are inside cars, on four-wheel drives and all over trucks. We span the end-to-end aftermarket...

  • Field Support Representative

    2 days ago

    Mount Waverley, Victoria, Australia IDEXX Full time $90,000 - $120,000 per year

    *Driving Innovation. Deepening Support. Strengthening the Veterinary Industry.***At IDEXX, innovation that is valued by customers is at the heart of everything we do. We deliver diagnostic and software advancements that help veterinary professionals raise the standard of care. We enable our customers to turn this innovation into impact, and their success...

  • Customer Support Coordinator

    2 days ago

    Glen Waverley, Victoria, Australia Opal HealthCare Full time $60,000 - $80,000 per year

    Support the sales and administration function in the Care Community. Full Time opportunity based in Glen Waverley. At Opal HealthCare, we know that companies don't succeed, people do. Opal Healthcare is Australia's largest residential aged care provider, with 138 Care Communities and over 20,000 team members nationwide. Our values of Compassion,...

  • Customer Solution Lead

    3 days ago

    Mount Waverley, Victoria, Australia Omron Asia Pacific Pte Ltd Full time $104,000 - $130,878 per year

    Work Location: MelbourneAbout OMRON and it's Oceania Operations:At OMRON, we lead the way in automation and robotics, empowering businesses worldwide through innovative solutions in robotics, IoT, machine vision, control, and safety systems. Backed by over 28,000 employees globally and recognized among the World's Top 100 Innovative Companies for the past...

  • Khmer Speaking Client Liaison Officer

    2 days ago

    Mount Waverley, Victoria, Australia Funeral Saver Full time $60,000 - $80,000 per year

    Beata Homecare provides home care services to support the independence of clients from various cultural backgrounds in Melbourne and the Bass Coast Region.We are looking for an individual to join the team as a Khmer-speaking Client Liaison Officer to play a key role in promoting our services and expanding our client base. In this role, you will develop and...

  • Administrative Assistant/Receptionist

    2 days ago

    Mount Waverley, Victoria, Australia Vital Ease Pty Ltd Full time $50,000 - $60,035 per year

    About Us: Ability Ease PTY LTD specialises in home maintenance and medical equipment/mobility aids, dedicated to improving the living conditions and accessibility for our clients, including the elderly and disabled. We pride ourselves on delivering high-quality service and ensuring our clients' homes are safe, comfortable, and suited to their needs.Job...