Trade Scheduler

3 days ago

Thebarton South Australia En3rgy Solutions Full time

Trade Scheduler / Administration Assistant

About the Role

As a Scheduler & Administration Assistant at Trade Services, you'll be the organisational heartbeat of our team, keeping our Gas & Plumbing, HVAC, Electrical, and Solar & Battery technicians on track and customers happy.

This full-time position is perfect for someone with a vibrant, can-do attitude who thrives in a team-driven environment. You'll play a key role in coordinating daily schedules, supporting technicians, and assisting with a variety of administrative tasks to keep operations running smoothly.

If you're a proactive multitasker who loves keeping things organised, solving problems, and bringing positive energy to the workplace, we want to hear from you

The Role:

  • Taking inbound and making outbound calls, gathering necessary information and informing customers of options and taking appropriate actions.
  • Customer re-engagement contacting people previously engaged with our business (warm calling).
  • Manage and respond to phone calls, emails, and customer enquiries.
  • Support the management team with reporting and administrative needs.
  • Experience with 3CX phone system or similar
  • Perform administrative tasks to support high-quality service delivery.
  • Handle customer data confidentially and responsibly.
  • Keep accurate records and update databases within our systems

Why We Want You:

  • Strong verbal and written communication skills.
  • Positive, Hardworking and fluent in English.
  • Assist with data entry, filing, and maintaining accurate records.
  • High level of professionalism with problem-solving abilities.
  • Resilience, adaptability, and a proactive approach.
  • Strong email etiquette and proficiency in Microsoft Office Products.

If you are dedicated, driven and willing to develop in this role, please apply now

Important Information:

To be eligible for this role, you must be an Australian citizen or hold permanent residency

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