Service Scheduler

7 days ago

Albury New South Wales, Australia Tonkin Group Full time $75,000 - $90,000 per year

Service Scheduler / Dispatcher – Trade Services (Plumbing, HVAC & Electrical)

Albury, NSW | Full-time | $70–75K + training & growth opportunities

At Tonkin, we know a great service call starts long before a technician arrives on site. It begins with exceptional scheduling — the heartbeat of our operations.

We're looking for a highly organised, people-focused Service Scheduler / Dispatcher to join our Albury team. You'll coordinate our Plumbing, HVAC, and Electrical technicians, making sure the right person is in the right place at the right time, every time.

This isn't freight or logistics. It's about delivering outstanding customer experiences, supporting technicians in the field, and keeping calm in the fast-paced rhythm of a busy service environment.

What You'll Be Doing

  • Coordinating and optimising daily schedules for field technicians across multiple trades.
  • Prioritising jobs based on urgency, skillset, and service goals.
  • Communicating clearly with both technicians and customers to keep everyone informed.
  • Adjusting schedules in real time when things change (because they always do).
  • Tracking progress and providing accurate updates and ETAs.
  • Working closely with Customer Service and Operations to keep things running smoothly.

What You'll Bring

  • Experience in scheduling, job coordination, or dispatching — ideally in a trade or field-service setting.
  • Top-notch communication and multitasking skills — you stay calm and solutions-focused when it's busy.
  • A proactive mindset and the ability to think ahead and adapt quickly.
  • A genuine passion for customer service and teamwork.
  • Tech confidence — experience with ServiceTitan or similar job management software is a plus.

Why You'll Love Working Here

  • Be part of a modern, growing trade business leading with technology and innovation.
  • Join a close-knit, supportive operations team where your work truly matters.
  • Access training, career development, and ongoing support.
  • Thrive in a culture built on care, respect, accountability, and excellence.

  • Service Coordinator – Scheduling

    6 days ago

    Sydney, New South Wales , Australia Coreserve Australia Pty Full time $60,000 - $90,000 per year

    Company OverviewCoreserve Australia Pty Ltd is Australia's leading Facility Service Provider specialising in food production and hospitality industry support. We are committed to delivering an exceptional service while maintaining the highest standards. Our team, consisting of technicians and subcontractors, works diligently to ensure seamless service...

  • Scheduler

    1 week ago

    Macquarie Park, New South Wales, Australia Netstar Australia Full time $60,000 - $80,000 per year

    Netstar is a leading GPS telematics and asset tracking company that designs, manufactures, and sells GPS tracking products and Software as a Service to a range of market segments. Netstar has enjoyed continued growth in both its enterprise and foundational customer base with a vision to lead the market through innovation and reliable technology solutions...

  • Scheduler Administration

    1 week ago

    Richmond, New South Wales, Australia Nurse Next Door Hawkesbury Full time $60,000 - $90,000 per year

    **Full-Time Role for the Right Candidate**In this position, you will collaborate with the Managing Directors to lead staff scheduling, recruit new employees, and assist with the onboarding process for our care team, ensuring we deliver premium care to our clients. You will also work alongside the administrative team to ensure that all our systems and...

  • Scheduling Team Leader

    1 week ago

    Norwest, New South Wales, Australia BaptistCare Full time $90,000 - $120,000 per year

    Scheduling Team Leader| Full Time | Regional NSW and WAFull-time role working one day from the local home care office / Norwest head officeEmpower older people to stay at homeCompetitive salary + Not-for-profit tax free benefitsAbout the roleAs a Scheduling Team Leader , you will be supporting the provisioning of efficient delivery of home services across...

  • Planner Scheduler

    2 weeks ago

    Gunnedah, New South Wales, Australia Whitehaven Coal Full time $80,000 - $120,000 per year

    Whitehaven Coalis the dominant player in Australia's only emerging high-quality coal basin. With a culture based on our STRIVE values, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations continues to grow.OurSTRIVEValues connect us and define how we behave. Whitehaven Coal award, recognise and...

  • Scheduling Officer

    5 days ago

    Macquarie Park, New South Wales, Australia Anglicare Full time $60,000 - $90,000 per year

    As a Scheduling Officer, you'll help us deliver essential home care services to older Australians. You'll join a compassionate, respectful and purpose-driven team, where we live our values every day.Your opportunityPermanent Role- Full-time - Monday to Friday (10:30am - 6:30pm) - Based at Macquarie ParkAs our Scheduling Officer, you'll manage rostering and...

  • Maintenance Scheduler

    2 weeks ago

    Eastern Creek, New South Wales, Australia Transgrid Full time $80,000 - $120,000 per year

    At Transgrid, our work improves the lives of millions - from lighting up sports fields, schools and homes, to powering the wheels of commerce and everything else in between. Now it's your turn to make it happen.This is an exciting time in the energy industry with the transition to renewable energy. Recent government policy documents outline plans to...

  • Service Operations Manager

    7 days ago

    Albury, New South Wales, Australia Intereach Full time $110,000 - $150,000 per year

    The Service Operations Manager is responsible for leading and developing the aged care workforce and rostering team to ensure effective scheduling, compliance with the SCHADS Award, and delivery of high-quality services that meet client needs.The role provides oversight of rostering logistics, workforce utilisation and workforce capability uplift. It also...

  • Scheduling Officer

    20 hours ago

    Highland Home, New South Wales, Australia integratedliving Australia Full time

    Work from home, NSW, AustraliaPermanent Full TimeAdd to favourites Favourite View favouritesAre you seeking a dynamic, fast-paced role where you can make a real difference – all from the comfort of your own home? integratedliving Australia is currently recruiting a Scheduling Officer to join our dedicated team, supporting the delivery of essential care...

  • Food Services Officer

    1 week ago

    Albury, New South Wales, Australia Catholic Education Diocese of Wagga Wagga Full time $32,000 - $64,000 per year

    At Xavier Catholic College , we live the qualities which reflect the work and life of Jesus Christ. We are called to be challenged, compassionate, collaborative, courageous and Christ-like. The 5 Cs are our set of values which we ask our whole community to embrace in their day to day life.At Xavier Catholic College a Classroom Teacher is expected to work...