Business Development Officer

6 days ago


Broadmeadows, Victoria, Australia OSAN Ability - Craigieburn Full time $60,000 - $90,000 per year
About the Role

We are seeking an experienced Business Development Officer – HCP to join our dynamic team at OSAN Ability in Broadmeadows, Victoria. This is a full-time position where you will play a pivotal role in driving the growth and expansion of our Home Care Packages (HCP) services, supporting older adults and individuals with disabilities in our local community.

You will be responsible for building strong referral networks, generating leads, and ensuring that new clients experience a smooth transition into our services.

What You'll Be Doing
  • Identifying and pursuing new business opportunities for our HCP services.
  • Building and maintaining strong relationships with referral sources including ACAT teams, GPs, hospitals, and community organisations.
  • Promoting HCP services and educating potential clients and their families on program benefits.
  • Assisting with marketing and communication strategies to raise brand awareness.
  • Representing OSAN Ability at expos, networking events, and community activities.
  • Conducting initial consultations with prospective clients and converting leads into active clients.
  • Collaborating with the wider OSAN Ability team to ensure a seamless and high-quality client onboarding experience.
  • Monitoring industry trends and competitor activities to identify growth opportunities.
  • Providing regular reports and insights on business development activities and outcomes.
Skills & Experience

We are looking for a results-driven individual who can combine strategic thinking with genuine care for clients.

  • Proven experience in business development, intake, or client engagement (aged care/disability sector preferred).
  • Knowledge of Home Care Packages (HCP) and/or NDIS Quality Standards.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to work independently and proactively meet KPIs.
  • Excellent problem-solving and analytical abilities.
  • Experience with CRM or care management systems (desirable).
  • Relevant tertiary qualifications in marketing, business, or social services (highly regarded).
  • Current driver's licence and willingness to travel within the local area.
Key Responsibilities
  • Build and maintain referral networks with LACs, Support Coordinators, GPs, hospitals, and allied health professionals.
  • Identify and develop new opportunities to grow OSAN Ability's Victorian portfolio.
  • Conduct client consultations and guide families through the onboarding process.
  • Achieve and exceed onboarding KPIs through proactive engagement and lead conversion.
  • Support long-term client retention by ensuring positive experiences during settlement.
What We Offer

At OSAN Ability, we value our team and reward their commitment:

  • Competitive salary package with performance incentives.
  • Opportunities for professional development and career progression.
  • Flexible work arrangements to support work–life balance.
  • Employee assistance program for wellbeing and mental health.
  • Discounts on selected products and services.
  • A collaborative, inclusive, and supportive team culture.
About Us

OSAN Ability is a leading provider of aged care and disability support services in the Broadmeadows region. With a strong focus on empowering clients to live independently and with dignity, we have built a reputation for delivering high-quality, person-centred care. Our values-driven approach ensures we make a meaningful difference in the lives of the people we support every day.

How to Apply

If you are passionate about growth, community impact, and helping older Australians live with independence and dignity, we want to hear from you.



  • Broadmeadows, Victoria, Australia Hume City Council Full time $80,000 - $100,000 per year

    Job DescriptionPermanent Fulltime$75,252.28 per annum plus SuperannuationJoin the City StrategyteamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The City Strategy team at Hume is looking for a...

  • Payroll Officer

    6 days ago


    Broadmeadows, Victoria, Australia Management and Training Corporation Pty Ltd Full time

    MTC is a global leader in the corrections, detentions training and education sectors operating Job Corps centres, correctional facilities, detention centres, prison and detention medical departments and workforce development sites worldwide.Our Vision is to be a leader in social impact by transforming lives and strengthening communities and we are proud of...

  • Marketing Officer

    19 hours ago


    Broadmeadows, Victoria, Australia Global Healthcare Management College Full time $50,000 - $60,000 per year

    Global Healthcare Management College (GHMC) is a CRICOS-registered provider delivering nationally recognised qualifications. We are dedicated to providing quality education and student support to both domestic and international students.We are seeking a motivated and creative Marketing Officer to strengthen GHMC's brand presence and contribute to student...


  • Broadmeadows, Victoria, Australia Hume City Council Full time $97,099 - $104,941 per year

    Job DescriptionTemporary Fixed Term Fulltime role until 30 June 2027$97,099 - $104,941 per annum plus SuperannuationJoin the Events and Festivals teamHume City Council serves one of Victoria's most dynamic and diverse communities, located in Melbourne's north and northwest. With a population now exceeding262,000 residentsand growing rapidly, Hume is a...

  • Engagement Officer

    4 days ago


    Broadmeadows, Victoria, Australia Uniting Vic Full time $90,000 - $105,000 per year

    525444Broadmeadows, VIC, 3047Early LearningPermanent Full TimeClosing on: Oct 6 2025Work with Additional Assistants so children get the most out of kindergarten.Above award remuneration and access to generous salary packaging benefits.Full-time, based in our Broadmeadows office + hybrid work flexibility (WFH).*Your new role*Bring your kindergarten and...


  • Broadmeadows, Victoria, Australia Telstra Business Technology Centre Perth South Full time $60,000 - $80,000 per year

    Employment TypePermanentClosing Date7 Oct :59pmJob TitleTelstra Retail: Full Time Customer Service & Sales Consultant BROADMEADOWSJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Broadmeadows, Victoria, Australia Hume City Council Full time $75,252 - $150,504 per year

    Job DescriptionPermanent Part Time (25.5 per week)$75,252.28 pro rata plus Superannuation Join the Customer & Strategy teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The Customer Service...


  • Broadmeadows, Victoria, Australia Hume City Council Full time $55,000 - $70,000 per year

    Job DescriptionPermanent Part Time (25.5 per week) pro rata plus SuperannuationJoin the Customer & Strategy teamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.The Customer Service Officer is...


  • Broadmeadows, Victoria, Australia Hume City Council Full time $81,672 - $92,916

    Job DescriptionFixed Term contract until 30 June 2027, Fulltime$81,672 - $92,916 per annum plus Superannuation in accordance with qualification & experienceJoin the Events and Festivals TeamHume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring...


  • Broadmeadows, Victoria, Australia Bendigo Kangan Institute Full time $80,000 - $120,000 per year

    Location: Broadmeadows (with regular travel to Melton and Sunbury)Role Type: Full time or Part time (0.8 FTE), Fixed term role for 3 yearsRemuneration: Starting at $123, % SuperannuationAbout the RoleAs Project and Engagement Officer – Campus Establishment, you will play a pivotal role in shaping the success of BKI's new campuses. Working in a small,...