Administration Manager

Elgas Limited

Administration Manager

Blacktown (NSW), Australia | req26260

The Administration Manager is responsible for overseeing the day-to-day operations of the administration team and centralised call centre, ensuring efficient processes, high-quality customer service, and adherence to company policies and KPIs. This role includes P&L responsibility for administrative overheads, management of the debtor portfolio, and support for budgeting and forecasting. The position plays a key role in process improvement, collaboration across regional branches, and ensuring that Elgas standards, customer satisfaction, and safety practices are consistently upheld.

What you will enjoy doing

• Lead and develop a high-performing administration and call centre team, including recruitment, onboarding, and performance management
• Ensure all administrative tasks and operational requirements are completed efficiently, accurately, and on time
• Oversee financial management, including P&L responsibility for administrative overheads and debtor control
• Drive process improvement initiatives in both the centralised call center and regional branches
• Manage escalated customer issues and maintain strong stakeholder communication
• Travel to regional branches as required to provide leadership and support
• Undertake additional duties and projects as required to support business needs

What makes you great

• Minimum 3–5 years' experience in administration or operations management
• Experience managing a customer service or call centre team (preferred)
• Experience leading or coordinating across multiple regional branches (advantageous)
• Proven experience in budgeting, debtor management, and financial reporting
• Proficiency in Microsoft Office and relevant business systems
• Qualifications in Business Administration, Management, or a related field (desirable)
• Willingness and ability to travel to regional branches as required

Why you will love working with us

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

What we offer you

At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability. We're local, with service centers around the country to ensure rapid supply and reliable delivery in virtually every area. Our customers get convenient 24/7 Online Services for orders, payments and account information.

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

Have we inspired you? Lets talk about it

So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

We are looking forward to receiving your complete application (cover letter, resume, relevant certificates and / or licenses) via our online job market.

In order to apply, you must have full work rights in Australia.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Elgas Limited acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.