Assistant Director, Windows Support

Closes: 31 October 2025

Classification:
Senior Information Technology Officer Grade C

Salary:
$125,344 - $134,527 plus superannuation

Position No:
69631, several

Directorate:
Digital Canberra

Advertised (Gazettal date):
17 October 2025

Contact Officer:
Miranda Purcell on or

Details:
Digital Canberra is seeking an enthusiastic administrator to contribute to a business system uplift project, supporting the delivery of modern, secure, and reliable systems.

As part of a Multi-disciplinary team, you will provide high-quality support for systems including design, enhancement and troubleshooting. The successful candidate will have extensive experience with one or more of the below Technologies and will collaborate with technical teams to uplift business systems.

Experience with one of more of the following technologies is highly desirable:

• Microsoft Office 365
• Azure / AWS Cloud Technologies
• Microsoft Server Operating Systems and related infrastructure
• Microsoft SQL Server
• Microsoft IIS, Azure WebApps
• Microsoft Systems Centre Operations Manager (SCOM)
• VMware vSphere ESX including vCenter
• Commvault Data Protection Suite
• Network Attached Storage (NAS) and Storage Area Network (SAN)
• Networking, including Azure Networking and Network segmentation

Refer to the Position Description for further information about this role. You may wish to speak to the listed Contact Officer if you have any queries once you have reviewed the position description.

What We Offer
At Digital Canberra, we offer a rewarding government career that has a direct, positive impact on your neighbourhood. You may be strategic, helping us lead technology investment decisions to build a genuinely connected Canberra. Or you may enjoy the hands-on satisfaction of working with the latest technology to keep our hospitals, schools, and government running. At Digital Canberra, you will make a difference

As part of the ACT Public Service (ACTPS), Digital Canberra offers some of the best hybrid and flexible working arrangements in Australia. Flexible working in the ACTPS means we provide the opportunity to work remotely (from home) or from a choice of office locations around Canberra, although the exact arrangements will be discussed with your hiring manager, based on operational needs.

Canberra is Australia's capital – a welcoming, unique city with a quality of life that many cities aspire to. It's the perfect place to raise children, take advantage of world-class cultural institutions, and enjoy the great outdoors. Canberra is primed for technology evolution. As a young and growing city, the shape of our community and our digital government services will continue to change.

Just like our city, Digital Canberra is inclusive. Our work spans many technology disciplines, and our workforce is culturally and linguistically diverse. We welcome candidates who have the right to work in Australia, which may include temporary and permanent visa holders (subject to your visa conditions and security clearance restrictions). We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

If you want to be part of our exciting journey to transform Canberra into a digital powerhouse, apply for this job today

Eligibility/Other Requirements

• The successful applicant must be an Australian citizen and possess, or acquire and maintain an Australian Government Security Vetting Agency (ASVGA) security clearance at the Negative Vetting 1 level (NV1) as an eligibility qualification. If screening is not successful, your employment will not commence or, if already commenced, your employment will be reassessed.

Notes:
These are temporary positions available immediately until 30 June 2027 with the possibility of permanency.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.

How to Apply:
Submit a copy of your curriculum vitae and a response of no more than two pages, outlining how your experience makes you the perfect candidate (addressing the
'What you require'
section in the Position Description). In your pitch, be sure to outline how you believe your experiences are transferable to be effective in the advertised role. Include specific examples of your experience, including the context, actions you took, and the outcomes you achieved.

Attachments to the form should be in .PDF format where possible.
Applications should be submitted via the Apply Now button below.
Digital Canberra
Digital Canberra was established on the 1 July 2025, amalgamating positions which previously were advertised under Chief Ministers and Economic Development Directorate and ACT Health Directorate.

Note

These are temporary positions available immediately until 30 June 2027 with the possibility of permanency.