Receptionist

1 week ago

Port Douglas QLD, Australia Giro Migration Full time $65,000 - $72,000 per year

Posted on behalf and authorised by Paradise Links Resort Port Douglas.

At Paradise Links Resort Port Douglas, a tropical getaway resort situated in Port Douglas QLD, we are looking for a receptionist to join our team. The role involves managing guest reservations and enquiries, handling check-ins and check-outs, and providing professional front-desk support to ensure a smooth and welcoming experience for all guests.

Key responsibilities include:

  • Make resort reservations and provide accurate quotes to guests
  • Respond to guest enquiries in person, by phone, or electronically
  • Welcome guests and manage check-ins and check-outs
  • Answer telephone calls and provide information as required
  • Process payments and issue receipts
  • Assist guests with booking tours and coach transfers
  • Liaise with management, maintenance, and housekeeping teams to ensure an exceptional guest experience

Requirements:

  • Excellent communication and interpersonal skills
  • Strong customer service focus with a friendly, professional manner
  • Good organisational and time management abilities
  • Proficiency in using booking systems (i.e., Resly) and standard computer applications
  • Attention to detail and ability to multitask in a fast-paced environment
  • Flexibility to work weekends and public holidays.
  • Minimum 1 year of relevant professional experience.

The role will be on full-time basis.

Salary: $65,000 / $72,000 based on experience and skills.

Australian citizens and permanent residents will have priority; in your cover letter please specify your citizenship/visa status.

Job Type: Full-time

Pay: $65,000.00 – $72,000.00 per year

Experience:

  • Front desk/ customer service: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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