Account Manager

What's the role?
Your next role as an Account Manager within the Hilti Industry team will see you having direct customer contact with the existing customer base and also a proactive role in identifying new customers. This role will focus on the QLD Façade industry with a goal of making our customers more productive, safe and sustainable. You will be responsible for growing sales by developing customers, introducing new products and services, and implementing sales strategies with our Façade customers in QLD.

Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.

Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

What does the role involve?
The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer.

Your general activities include:

• Building relationships – you'll be on the field, meeting with customers on a daily basis to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

Hilti ranked 5th in the World's Best Workplaces for 2024

What do we offer?
Show us what you're made of and we'll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.

By joining Hilti Australia, you'll secure:

• A competitive salary base and uncapped bonus
• Tools of the trade: Fully maintained motor vehicle, fuel card & mobile phone
• Learning and Development: We provide many opportunities for you to grow personally and professionally, including our internal development programs, in-house learning academy, mentorship programs as well as attending a training program at our World class training center in Singapore
• Annual leave: 4 weeks annual leave & Leave loading of 17.5% - i.e. you are paid and additional 17.5% of your salary for the days you take annual leave
• My Days: Extra 5 days of leave for you to enjoy
• Social Impact: Build a better future for your community by taking two days paid time off to volunteer for non-profits of your choice.
• Wellbeing: Our team members' physical and emotional well-being is a priority. We offer comprehensive well-being programs and support
• A diverse and inclusive culture: Diversity, Equity and Inclusion a part of everything we do and is an ongoing commitment for us.
• Work-life Balance: Our flexible working concept empowers our team members to thrive in their work and balance their working and personal lives.

What you need is:

• Experience working within the Construction and Façade industry is advantageous
• Tertiary qualification engineering or architecture is highly desirable
• Previous experience as an Account Manager, Sales Representative or a customer facing role
• Solution selling and customer centric approach
• A valid Australian drivers license
• Experience with Salesforce or a similar CRM is desirable
• Motivated & capable of working independently, managing your own call cycle
• Strong discipline, with the ability to manage accounts remotely and build relationships
• Proven negotiation and influencing abilities with advanced planning skills

Why should you apply?
We employ 39 different nationalities within Hilti Australia and many more across the globe. We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are making construction better and building a better future for everyone, everywhere.

Here, work is more than just work. It's about solutions, aspirations, impact, inclusion, empowerment, careers made real

Let's drive impact together.

Apply asap, as we'll review applications as they come through.