Advisor Digital and Social

• 12 months Fixed term contract, Full time
• $97,099 per annum plus Superannuation
• Join the Strategic Communications & Advocacy team.

Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Proactively develop and deliver Council's external digital and social communications activities to raise awareness of Council services, programs, projects, initiatives, and events.

What you'll be doing:

• Support the development and delivery of an annual content plan to raise awareness and inform our community about Council services, programs, projects, initiatives, and events.
• Research, develop, implement, and evaluate online and digital communication campaigns to positively promote the City, Council and its services, facilities, events, and activities.
• Support the implementation of a results-driven social media strategy, to raise awareness, connect and engage with our community about Council services, programs, projects, initiatives, and events.
• Advise on the most appropriate social content to enhance engagement on posts to promote and inform the community about Council services, programs, projects, initiatives, and events.
• Maintain Council's website content and assist in the coordination of its management.
• Help innovate and evolve Council's websites, ensuring good governance, functionality, search, and appropriate and targeted content.
• Provide high-level communications advice for senior decision-makers on key issues, policy matters and implementation priorities to support Council objectives.
• Provide sound advice and thought leadership to the Coordinator, Digital, Brand and Publishing and Manager, Strategic Communications on a range of issues.
• Support the strategic review of Council's communications tools and recommend and implement changes to ensure that they are engaging, innovative, targeted, appropriate and cost-effective.
• Help monitor and audit Council's digital communications to ensure consistency with Council's brand and corporate identity and align with its values.

The skills and experience you'll bring to the role:

• Ability to gain cooperation and assistance from people with diverse backgrounds and cultures, both within and external to the organisation, to achieve the objectives of this position.
• Demonstrated experience in the planning, development, execution and evaluation of communications strategies.
• Ability to communicate effectively and consult in a socially and politically sensitive environment.
• Ability to plan, research, develop, implement, and evaluate communications strategies.
• Specialist written and verbal communication skills, with an ability to write in a clear, concise, and understandable manner as appropriate for multiple formats including online and digital communication and social media.
• Proficiency in project managing the production of customer communication materials in a corporate environment for a wide range of audiences.
• Ability to manage multiple projects and deadlines to a high standard of accuracy and consistency.
• Demonstrated experience in managing and innovating digital communication channels.

Required Certifications & Qualifications: 

• Tertiary qualifications and/or extensive demonstrated experience in communications, public relations or marketing or a similar field.
• A current driver's licence.

Why Hume City Council?

A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values:

We're better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We're in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.