Lead IoT Technician

About us

At Sydney Water, we're passionate about making a difference to the lives of our customers and communities, and our employees. We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.

Your role will involve:

In this dynamic, field-based role, you'll be hands-on with the latest IoT instrumentation—installing, operating, maintaining, and calibrating devices that deliver critical data for smarter infrastructure and environmental insights. You'll also play a key role in training teams, supervising field activities, and ensuring high-quality service delivery.

As a Subject Matter Expert, you'll support both small and large-scale device rollouts, bringing your field expertise to the forefront of innovation. From leak detection to environmental monitoring, your work will directly contribute to safer, more efficient communities.

Your key responsibilities will include:

Execute field and office operations for IoT sensor installations, reworks, and servicing across a diverse monitoring network.

Provide detailed feedback on IoT use case trials to help shape future innovations.

Plan and carry out installations and maintenance of various field instruments at designated monitoring sites.

Conduct quality control audits with precision, especially within the EIP IoT Sewer Blockage Detection Program.

Lead and support workforce planning activities to ensure efficient field operations.

Actively contribute to project teams and collaborate across departments.

Build and maintain strong working relationships to support smooth project delivery.

Guide less experienced staff, driving quality and consistency in both field and office work.

Applicants must be Australian Citizens or Permanent Residents.

Dive into Our Great Benefits:

Competitive Remuneration: We'll ensure that your skills and contributions are valued and rewarded appropriately.

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Qualifications:

• Certificate IV in Water Operations or working towards or appropriate related tertiary qualifications
• A current NSW driver's licence
• Valid/ obtain Confined Space certificate, General WHS Construction card, RMS Traffic Control certificates, Senior First Aid certificate, Specialist Gas Testing certificate.
• Valid/ obtain current inoculations in Hepatitis A, B and Tetanus
• Relevant experience in the wastewater/water industry
• Demonstrated experience working under limited direction and to tight deadlines.
• Demonstrated experience in the operation, calibration and maintenance of IoT field equipment
• Demonstrated experience mentoring of inexperienced staff in all aspects of field IoT

Closing date: 7th Sep 2025. For more information, you can contact

At Sydney Water, we are passionate about making a difference to the lives of our customers and communities. We have a proud heritage and progressive future providing world class drinking water and services that are vital to our customers' quality of life and safeguarding Sydney's future. We see the world is changing, so we are changing too.

Our vision is to create better lives through world-class services, and we believe that starts with our people. Our people and their jobs are as diverse as the communities we serve. Our diverse skills, mindsets and backgrounds work together on exciting and challenging projects that make a difference and help ensure Sydney remains one of the most iconic and liveable cities in the world. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a LiveHire talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with LiveHire's Terms, Privacy Policy and Sydney Water's Privacy Collection Statement – Job Application. Please see the position description for the role's full accountabilities.