Medical Receptionist

1 week ago

Sydney, New South Wales, Australia Centre for Digestive Diseases Full time $60,000 - $80,000 per year

Medical Receptionist

  • Full Time Positions (Monday to Friday)
  • Sydney, Inner West Location
  • Pay will be based from the Health Professional and Support Services Award 2020

The Centre for Digestive Diseases (CDD) is a private day procedure hospital and medical practice located in the Inner West of Sydney. The Centre takes great pride in its highly regarded specialist clinical staff, cutting edge technology and novel treatments. It has distinguished itself locally and internationally as a unique medical institution offering novel approaches in researching, diagnosing and treating gastrointestinal conditions.

An opportunity has arisen for enthusiastic and experienced medical receptionist and medical typist to join our administration team. To succeed in the role, you will be well presented and demonstrate excellent communication skills when dealing with patients in person and over the telephone. In addition, your strong customer service experience and attention to detail will be highly regarded.

The role is for a full time position (Monday – Friday), minimum 38 hours and some overtime when required. The Centre operates Monday through to Friday 6:30am to 6pm.

Key Responsibilities:

Medical Reception

  • Answering phone enquiries and booking patient appointments (acting as first point of contact for patients)
  • Greeting and welcoming patients and visitors and directing them to the appropriate department
  • Managing and resolving patient inquiries
  • Patient bookings, preparation of all admission / discharge paperwork
  • Provision of concise and relevant information to patients
  • Administrative tasks related to patient care
  • Processing patient payments and claims via credit card, Medicare and Private Health Funds
  • Completion of end-of-day reconciliations (Eftpos, credit card and cash) and tracking of practice invoices and receipts
  • General administrative duties including filing, faxing and email management
  • Liaising with other health care providers, government providers, insurance companies and health funds as required
  • Patient data entry using medical software
  • Telephone duties including receiving and directing calls. We receive hundreds of calls daily. Experience in taking messages efficiently / accurately is a must.

Essential Criteria

The ideal candidate will have demonstrated the following attributes:

  • Previous medical practice experience
  • Be able to provide excellent customer service to patients and health professionals through all communications channels including phone, email, paper and face-to-face
  • Good written, verbal and phone communication skills in a professional and polite manner.
  • Fluency in written and spoken English.
  • Good knowledge of Medicare & Health Funds, medical terminology and medical practice software
  • Reasonable typing speed with a high degree of accuracy and grammar
  • Strong ability to multi-task, time manage, ability to prioritise workloads and meet deadlines with strong attention to detail
  • Ability to work independently and as part of a team
  • Honest, responsible, respecting the confidentiality and privacy of patient information and records
  • Great interpersonal skills with patients and team members

Only candidates with the right to work in Australia need apply.

Only successful applicant will be contacted for interview. The successful candidate will be considered a healthcare worker and thus subject to mandatory vaccination requirements.

  • Medical Receptionist

    1 week ago

    Sydney, New South Wales, Australia Warrawong Medical Centre Full time $60,000 - $80,000 per year

    The RoleAre you a highly organised, people-oriented individual passionate about delivering excellent patient care? Warrawong Medical Centre is seeking a dedicated Medical Receptionist to join our dynamic and growing team in 2025.About the Role:At Warrawong Medical Centre, we are committed to delivering exceptional, patient-centred care to our local...

  • Medical receptionist

    1 week ago

    Sydney, New South Wales, Australia Sylvania Family Medical Centre Full time $45,000 - $65,000 per year

    We are looking for a part time and/or casual medical receptionist for our friendly small general medical practice. You will have excellent communication skills, be a team player and available to work at least Monday and Tuesday each week. Ideally you are also available to assist with leave cover. Experience is preferred but not essential for the right...

  • Medical Receptionist

    14 hours ago

    Sydney, New South Wales, Australia Silverdale Warragamba Medical and Cosmetic Centre Full time $70,000 - $120,000 per year

    Job Title: Medical Receptionist: Part timeLocation: Silverdale Warragamba Medical and Cosmetic Centre, Warragamba, NSW, AustraliaAbout Us: Silverdale Warragamba Medical and Cosmetic Centre is a well-established healthcare facility dedicated to providing high-quality medical services to the local community. We have been committed to delivering compassionate...

  • Medical Receptionist Part Time

    1 week ago

    Sydney, New South Wales, Australia Mona Vale Medical Centre Full time $40,000 - $60,000 per year

    Mona Vale Medical Centre is seeking a part time / casual medical receptionist to join our team.Days include Thursday and Friday, as well as other fill in days as required.We are a busy medical centre with a team of receptionists and nurses supporting up to 10 GP's on any given day.Your application (resume/cover letter) MUST include:The suburb you live and...

  • Medical Receptionist

    1 week ago

    Sydney, New South Wales, Australia The Children's Clinic Full time $60,000 - $80,000 per year

    Company DescriptionThe Children's Clinic is a child health clinic comprised of paediatric specialists and allied health professionals from various key fields, all under one roof. At The Children's Clinic, families receive top-notch care in a comforting environment that caters to the unique needs of children and young adults. Our team of highly respected...

  • Receptionist

    1 week ago

    Sydney, New South Wales, Australia Orana Medical Practice Full time $45,000 - $60,000 per year

    About usOrana Medical Practice is a leading primary healthcare provider, dedicated to serving the diverse needs of our community. With a team of experienced medical professionals, we pride ourselves on our commitment to patient-centred care and continuous improvement. We are an innovative practice that values collaboration, integrity and a positive patient...

  • Medical Receptionist

    1 week ago

    Sydney, New South Wales, Australia Clinic 66 Full time $70,000 - $120,000 per year

    Join Our Team as a Medical Receptionist / Telehealth Administrator at Clinic 66 /Clinic 66 Online – ChatswoodAre you an experienced medical receptionist looking for a dynamic and meaningful role? Do you want to make a real difference in an underserved area of healthcare? At Clinic 66 and Clinic 66 Online, we believe that everyone deserves access to...

  • Medical Receptionist/Medical Secretary

    1 week ago

    Sydney, New South Wales, Australia Indigo HR Full time $60,000 - $90,000 per year

    OpportunityAre you experienced Medical Receptionist/Medical Secretary looking for your next opportunity working in a specialist surgical practice that prioritises exceptional patient care and team collaboration?BenefitsFull-time role 5 days per week (8.30am-5pm)located in CamperdownDiverse, busy role working for an amazing surgeonCompetitive remuneration -...

  • Medical Receptionist

    1 week ago

    Sydney, New South Wales, Australia Private Advertiser Full time $60,000 - $80,000 per year

    About usWe are a busy all-Female Specialist Medical Practice in Strathfield looking for an experienced Medical Receptionist - Part Time 2 - 3 days (upto 15 hours per week) who is professional, reliable and compassionate, to join our team.Qualifications & experienceHighly organised with attention to detail and accuracyExperience working as a Medical...

  • Medical Secretary/Receptionist

    4 days ago

    Sydney, New South Wales, Australia Abeya Mental Health Services Pty Ltd Full time $48,000 - $72,000 per year

    Medical Secretary/ReceptionistBondi Junction Specialist Practice$35 per hour NegotiableA friendly team who deliver exceptional customer serviceWe are looking for an experienced medical secretary/receptionist to work in a small specialist medical (psychiatric) practice on a part time basis - 1/2 days per week. (Fridays, Mondays)Should have good communication...