Residential Service Manager – SIL

1 week ago


Sydney, New South Wales, Australia United for Care Full time $90,000 - $120,000 per year

Please note: the internal title for this role is Service Leader.

  • Located in the heart of Kensington
  • Join a growing organisation revolutionising the disability sector

About Us

At United for Care, we're redefining disability housing through our innovative Vertical Villages. Our smart, modern apartments combine independence with 24/7 onsite support. We create inclusive communities where people can live the lifestyle they choose.

As the Service Leader, you'll manage the day-to-day operations of our Kensington residential property. With support from your Regional Manager, you'll lead a team delivering person-centred services that support participants' goals and independence.

Why Join Us?

  • Career Growth: Advance in a growing organisation changing the game in disability housing
  • Set Hours: Monday to Friday, 9am–5pm – say goodbye to rotating rosters
  • Professional Development: Access sector-leading learning and development programs
  • Wellbeing Support: Free premium EAP access for you and your family
  • Strong Backing: Dedicated rostering, P&C, growth and recruitment teams to support you
  • Staff Perks: Discounts, cashback offers and a generous employee referral program

About the Role

  • Role modeling effective person-centered practice
  • Providing direction, coaching and development to your team to address learning needs and build capability
  • Support the team to provide high-quality services - ensuring each participant's plans and goals are assessed and evaluated in line with their aspirations
  • Provide effective onboarding, orientation and development for the team, supporting their engagement and development
  • Conduct regular team meetings and monthly practice supervision sessions for each team member
  • Support the team to understand and manage participant risks

About You

  • Strong Mental Health Support experience supporting goals of individual supportplans
  • Demonstrated capacity to effectively lead, coach and develop a team to achievebest quality outcomes 
  • Ability to incorporate effective planning, time management, problem solving,organisational skills and resourcing, whilst achieving quality outcomes
  • Demonstrated understanding of available community services, networks andsupports
  • Desire to join a for purpose organisation fostering a diverse culture of respect andgrowth where differences are valued.

If you're driven by a passion for creating positive change and eager to start a rewardingcareer with United for Care, we invite you to apply and join us in our mission toempower individuals and promote lifestyle freedom.



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