Operations Efficiency Manager – Retail Property

2 weeks ago


Sydney, New South Wales, Australia Talent Nation Full time $120,000 - $180,000 per year
  • Previous built environment energy procurement and management experience required
  • Full time, permanent role
  • Collaborative and outcomes driven culture.

Be a key contributor to the Retail property team for one of Australia's largest property investment and funds management groups.

The Company

We are partnering with an ASX listed business with over 30 years' experience in property investment and funds management, and one of Australia's leading fully integrated property groups. They focus on quality investments in core sectors - office, industrial, retail and social infrastructure. They own and manage a diverse portfolio around Australia totalling $88billion, including land-mark city office buildings, well-connected industrial & logistics properties, local shopping centres and social infrastructure assets, on behalf of their institutional, wholesale, and direct investors.

The Role

Reporting to the National Operations Manager Retail, the Operations Efficiency Manager will be responsible for the management of utilities, and the efficient performance and lifecycle management of assets in their Retail portfolio.

Key Responsibilities include:

  • Managing utilities contracts (electricity and gas), including internal and external stakeholder relationship management, load and forecast management, connection register roll-ins/outs, network tariff reviews, demand management, and bill validation.
  • Act as the relationship manager for retail with the utility providers and consultants.
  • Managing compliance and operations of embedded networks, including the embedded network managers and operators (ENMs & ENOs), metering providers, tenant rates, load registers.
  • Assisting the asset team with setting budgets and exploring opportunities for profit increase.
  • Maintaining current and forecast load profile data at asset and portfolio level for ongoing management of the PPA.
  • Acting as the Retail division Electric Vehicle Representative, providing technical and engineering support and advice to the regional asset teams.
  • Providing input to Sustainable Asset Strategies (SAS), preparing portfolio and asset level business cases for targeted efficiency or sustainability projects, ensuring alignment with the ESG strategy, Strategic Asset Plans (SAP) and ROI's.
  • Driving adoption of external government funding opportunities.
  • Assisting the National Operations Manager Retail for procurement, generation, and surrender of Large Generation Certificates (LGCs), Energy Saving Certificates (ESCs), Peak Demand Reduction Certificates (PRCs), Victorian Energy Efficiency Certificates (VEECs), and Australian Carbon Credit Units (ACCUs).
  • Managing 10-year lifecycle planning to enable the optimization of CapEx and OpEx expenditure.
  • Coordinating with internal and external stakeholders to prepare the National Initiative Budget as part of FY and CY budget planning cycles.

About You

Naturally, you will come with a passion for operational efficiency and sustainability in the built environment together with a commercial lens, and can-do attitude for implementation with a focus on outcomes. As a highly regarded professional, with strong influencing skills, you will have proven capability working in a fast-paced function that is driving impact.

You will also have extensive experience in the property sector, including working with fund managers and other senior executives. You are known for both your ability to achieve outcomes through collaboration and rolling up your sleeves to deliver outcomes.

In addition to this you will possess:

  • Bachelor's degree in Engineering, Science, Built Environment, Finance, Sustainable Business, Business, or equivalent.
  • Experience in managing utilities contracts (electricity and gas), including internal and external stakeholder relationship management.
  • Detailed understanding of building optimisation.
  • Experience/accountability in driving operational efficiency outcomes across assets and/or portfolio of assets, particularly with regards to energy procurement.
  • Experience in green building principles, certifications (e.g. NABERS, Green Star, WELL or equivalent).
  • Strong spreadsheet proficiency and the management and analysis of data sets to effectively communicate historic performance and a sound approach in forecasting models/trends.
  • Ability to clearly communicate technical matters to non-technical people.

Rewards and Culture:

For our client, sustainability is the way they deliver on their purpose, to secure a better future for all. Their values drive them to think bigger, do better and go further. They are proud to have created an environment, where people genuinely want to work - with employee engagement at 93%. So if you want to join a fast-paced, dynamic environment where your impact will be tangible, we'd love to hear from you.

How to Apply

Apply now by submitting your current CV
(in word format)
via our online application process.

For a confidential discussion or to review the information pack, please contact Liz Floyd on

To be eligible to apply, you must have unrestricted rights to work in Australia.

Talent Nation encourages applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex and genders.

Applicants can request a reasonable adjustment at any stage during the recruitment process, please contact us so we can provide adjustments for you


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