Operations Support Manager

4 days ago

Bankstown, Australia Bankstown Sports Club Full time $90,000 - $120,000 per year

We ae looking for a Passionate and Dedicated Operations Support Manager to join our growing Team 

Here at Bankstown Sports Club, our Operations Support Managers are not just managers on the floor, professionally and eloquently handling issues as they occur. Our OSMs are so much more than that and have the opportunity to not only own the smooth running of operations during trade but also have the empowerment to voice proactive strategies to better employees and customers. 

We are seeking a natural leader who is motivated and passionate to join the day-to-day management team at Bankstown Sports Club. Reporting to the Operations Manager, you will take charge in ensuring customer service excellence, employee engagement and development, effective cost controls and innovative strategy development. This is a busy and hands-on position and will require an individual who will lead by example and contribute to the success of the club.

Key Responsibilities:

  • Creating a work environment that promotes teamwork and recognition
  • Ensure the provision of customer service excellence to members and guests
  • Managing and leading the efficient and effective running of the club
  • Leading, developing and motivating staff
  • Performance management
  • Ensure compliance with Federal, State & Local laws and regulations
  • Manage compliance with RSA and RCG on the premises
  • Work Health & Safety responsibilities
  • Handle all escalated customer queries and complaints

About You

We are seeking an individual who thrives in a fast-paced environment with the following:

  • Previous management experience, preferably in hospitality
  • A passionate for delivering excellent customer service & building long-term relationships with customers
  • Impeccable grooming, presentation and communication skills
  • Demonstrable ability to work both independently and in a team environment
  • Flexibility to work a rotating roster, as this department operates 24 hours a day
  • Hold a valid RSA, RCG and ARCG Competency
  • Current Senior First Aid Qualification

Why do you want this role?

  • Join a supportive and modern team built on teamwork, empowerment of others and transparency
  • Generous Daily Meal Allowance to be used in venue on delicious meals and beverages
  • 5 weeks Annual Leave and Additional Wellbeing Leave each year
  • Parking - free, secure underground car parking (plus a discount on car washes)
  • Ongoing in-person, on-the-job, and online opportunities to stretch yourself and continue your growth
  • Rewards & Recognition – We acknowledge the hard work of our people and like to reward accordingly

If you are ready to take on a new challenge, thrive in a fast-paced environment and are dedicated to creating exceptional experiences for both employees and customers, apply now

  • Operations Support Manager

    4 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    We are looking for a Passionate and Dedicated Operations Support Manager to join our growing Team! Here at Bankstown Sports Club, our Operations Support Managers are not just managers on the floor, professionally and eloquently handling issues as they occur. Our OSMs are so much more than that and have the opportunity to not only own the smooth running of...

  • Operation Support Manager

    11 hours ago

    Bankstown, Australia Bankstown Sports Club Full time

    We are looking for a Passionate and Dedicated Operational Support Manager to join our Team! About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 170,000, employing over...

  • Female Disability Support Worker

    1 week ago

    Bankstown, Australia SUPPORT NEST Full time

    **WHO WE ARE** We support people with disabilities of all ages and needs in their homes and the community by providing high-quality services. Our mission is to create a world where disability is no longer an obstacle to achieving life goals and making a positive contribution to the community. If you share our passion for making a difference and empowering...

  • Operations Support Manager

    4 days ago

    Bankstown NSW, Australia Bankstown Sports Club Full time $80,000 - $120,000 per year

    We are looking for a Passionate and Dedicated Operations Support Manager to join our growing TeamHere at Bankstown Sports Club, our Operations Support Managers are not just managers on the floor, professionally and eloquently handling issues as they occur. Our OSMs are so much more than that and have the opportunity to not only own the smooth running of...

  • Operations Support Officer

    1 week ago

    Bankstown, Australia SSI Full time

    About You The Operational Support Officer plays a pivotal role in providing high-quality executive and administrative support to the Head of Department and their leadership team. Acting as an operational generalist, the role is responsible for managing day-to-day activities such as complex diary and calendar management, coordinating workflow, preparing and...

  • Operations Support Officer

    2 weeks ago

    Bankstown, Australia SSI Full time $60,000 - $90,000 per year

    About YouThe Operational Support Officer plays a pivotal role in providing high-quality executive and administrative support to the Head of Department and their leadership team. Acting as an operational generalist, the role is responsible for managing day-to-day activities such as complex diary and calendar management, coordinating workflow, preparing and...

  • Events Operations Manager

    1 week ago

    Bankstown, Australia Bankstown Sports Club Full time

    Are you an experienced Events Operations Manager looking to take the next step in your career? If so, there has never been a more exciting time to join the Events team at Bankstown Sports!! About the Role Bankstown Sports is proud to have relaunched our Events department, Azalea Collective, and we have an exciting opportunity for an experienced Event...

  • Clinical and Operations Manager

    6 hours ago

    Bankstown, Australia Flourish Australia Full time $106,000 - $136,000 per year

    headspace Bankstown has an exciting opportunity for a motivated and experienced Clinical and Operations Manager to oversee our establishedteamThe position available is:Full-time (76 hours per fortnight)Working Monday to FridayBased in BankstownAttractive remuneration package from $106k - $136k p.a. (commensurate with experience) + 12% Super + Salary...

  • Aviation Operations Manager

    5 hours ago

    Bankstown, Australia Aeria Management Group Full time $120,000 - $180,000 per year

    Are you an experienced aviation leader ready to take the next step in your career? Join Aeria Management Group (AMG), the operator of Bankstown and Camden Airports—NSW's leading general aviation and recreation airports. We're seeking a dynamicAviation Operations Managerto lead our daily aviation operations, drive excellence, and help shape the future of...

  • Support Manager

    2 weeks ago

    Bankstown, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Support Manager (Known as a Management Trainee here at Cashie's) to...