Senior Administration Officer

About the role

Mater Health Services has an exciting opportunity for a permanent full time Administration Officer to provide administrative support to the Central Nursing Office within the Mater Private Hospital, South Brisbane. Required to be available Monday to Friday at our South Brisbane campus.

Salary range: $ $43.17 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits

What you'll be doing

As an Administration Officer, your role will involve:

• General administrative support for the Central Nursing Office within Mater Private Hospital Brisbane
• Management and screening of incoming telephone calls and emails and escalating as appropriate
• Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current, and accessible files, including maintenance of records of relevant meetings and discussions
• Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
• Liaising with Nursing Managers/ Nursing Team Leaders to identify staffing deficits
• You will need to have strong engagement with the Nurse Managers you are providing roster relief, casual or agency staff too
• Booking and managing staffing deficits on ShiftMatch and Trendcare
• Editing and approving nursing shifts on Kronos
• Assisting with Central Nursing Manager with onboarding new employee
• Maintaining accurate records, managing electronic and paper files
• Stock ordering of stationary
• Liaising and having a professional relationship with Nursing Agencies for staffing and invoicing purposes
• Receiving and providing handover to the After-Hours Nurse Manager relating to staffing for that hospital
• Assisting Central Nursing employees with general enquires

About you

To be successful in this role you will have the following skills and experience:

• Highly experienced in providing medical administration support would be a great advantage
• A solid understanding of the Nursing structure and clinical background would be a great advantage
• High attention to detail and accurate data entry skills
• Experience using Kronos Payroll System, Trendcare, Shift Match or similar would be highly advantageous
• Demonstrated ability to multitask and manage conflicting priorities from multiple stakeholders
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Excellent customer service and interpersonal communication skills
• The ability to work both autonomously and as a part of a team when required

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Wednesday 11th June 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.