Customer Service

2 weeks ago

Banksmeadow, New South Wales, Australia Banksmeadow Recycling Full time $104,000 - $130,878 per year
  • Answer phone enquiries from potential and existing customers
  • Process credit applications and set up new customers in the system
  • Collect card payments and maintain accurate customer records
  • Quote customers via phone and email via set price lists on the provision of waste disposal services and follow-up to ensure the best chance of closing the sale
  • Liaise with existing customers to maintain relationships
  • Monitor competitor activity to ensure our position in the market
  • Strong data entry skills with high attention to detail
  • Work with the operations team to ensure customer expectations are met
  • Take ownership of AR collections for the business and improve average debtors days
  • Other duties as required
  • Must have strong communication skills
  • Must have full Australian work rights
  • Proven proficiency in Microsoft Office Suite, especially Excel
  • Minimum 2 years administrative or customer service experience

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