IT Process

1 week ago


Sydney, New South Wales, Australia Evolution Singapore Full time $90,000 - $120,000 per year

Key Responsibilities:

  • Analyse, design, and implement IT processes to improve operational efficiency.
  • Ensure alignment between global, regional, and local IT process frameworks.
  • Identify opportunities for process improvements and implement solutions accordingly.
  • Collaborate with vendors and cross-functional teams to ensure consistent process execution.
  • Maintain comprehensive and up-to-date documentation of IT processes and procedures.
  • Ensure compliance with internal governance policies and external regulatory standards.
  • Support audits and risk assessments through process documentation and control evidence.
  • Monitor, measure, and report on the performance and effectiveness of IT processes.

Key Requirements:

  • Bachelor's degree in IT, Computer Science, or a related field.
  • Minimum 5 years of experience in IT process engineering.
  • Knowledge of process improvement methodologies such as Lean or Six Sigma.
  • Hands-on experience with automation tools or scripting languages (e.g., UiPath, PowerShell, Python).
  • Familiarity with cloud platforms like Azure or AWS.
  • Strong analytical, problem-solving, and communication skills (both written and verbal).

Preferred Qualifications:

  • Experience in the financial services industry.
  • Familiarity with Agile and Waterfall software development methodologies.
  • Knowledge of process modelling techniques (e.g., BPMN, UML).
  • ITIL and/or project management certifications.
  • Experience in multicultural or international work environments.
  • Understanding of tech-related financial services regulations.

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