Medical Receptionist

2 hours ago


Toowoomba, Queensland, Australia iDx Full time $45,000 - $65,000 per year

 Be the First Smile Our Patients See
Are you passionate about providing exceptional customer service in a fast-paced medical environment, working with the best Radiologists in Australia, alongside a team who are crazy good at what they do? Darling Downs Radiology (DDR) is looking for a motivated Permanent Medical Receptionist to join our supportive and high-performing team in Toowoomba.

 About the Role
You'll be the face of our clinic - welcoming patients, managing appointments, handling billing, and helping keep our day running smoothly. This is a permanent role covering shifts from Monday - Friday, with full training provided to set you up for success.

 Key Responsibilities

  • Greet and register patients, ensuring smooth check-ins
  • Answer phones, respond to enquiries, and book appointments
  • Confirm patient preparation for imaging procedures
  • Quote fees and explain Medicare rebates
  • Process private, Medicare, DVA, and third-party claims
  • Help maximise clinic efficiencies and provide exceptional patient care

 CULTURE, WELL-BEING & BENEFITS

  • No weekends
  • 4 week induction & training program
  • Competitive hourly rates reflective of the fast-paced medical imaging sector
  • Fitness Passport - access to 1,000+ fitness locations
  • Staff discounts on retail, wellbeing, and financial products
  • Uniforms provided
  • Employee Assistance Program (EAP) and wellbeing support
  • Ongoing training and career development opportunities
  • Be part of a company that values diversity, inclusion, and patient care

 About You

  • Experience in a customer service or administration role
  • Good time management, communication, and computer skills
  • A patient-first attitude and positive, team-oriented mindset
  • Ability to thrive in a fast-paced, detail-focused environment
  • Willingness to learn medical imaging systems (training provided)

 About Us
Darling Downs Radiology (DDR) is a proud part of South Coast Radiology (SCR) and the Integral Diagnostics (IDX) network - Australia's leading provider of diagnostic imaging services. Located just a short walk from Toowoomba's city centre, DDR offers a wide range of services including MRI, CT, Ultrasound, Mammography, and Nuclear Medicine.

 Join Our Team
Ready to be part of a positive team that makes a real difference every day?
Simply submit your resume and a cover letter by selecting APPLY.

Or visit to express your interest via our candidate portal.

Any questions? Please contact Talent Acquisition Specialist Aaron Piscopo on

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.


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