Learning & Development Specialist

About the Role:

Carbiz is on the lookout for a Learning & Development (L&D) Specialist who's passionate about growth, engagement, and capability building.

As our L&D Specialist, you'll be responsible for designing, delivering, and evaluating training programs that enhance performance, support career progression, and foster engagement across all branches. Collaborating with department leaders, subject matter experts, and the HR team, you'll identify capability gaps and create targeted, meaningful learning solutions aligned with our business needs and values.

The core objective of this role is to build impactful, practical learning experiences to drive individual growth and organisational capability. You'll lead initiatives such as onboarding, skills development, career pathways, and leadership programs, while also leveraging learning technologies and data to track progress and improve outcomes. By nurturing a culture of continuous learning, you'll help embed our value of being Better than Yesterday and promote a strong growth mindset at all levels of the business.

Perks & Benefits:

• Career Development – Training, ongoing support and mentorship provided.
• Convenient Location – < 10 mins walk from Mascot Station.
• Collaborative Team Culture – Thrive alongside driven, like-minded individuals.
• Employee Wellbeing Program – 24/7 access to mental health, safety and wellbeing support through Sonder.
• Team Celebrations – Monthly team lunches, birthday celebrations, and festive events.
• Study Assist Program – We'll help fund your education while you grow your career
• Exclusive Discounts – Special offers available through Employment Hero and Flare.

Key Duties & Responsibilities:

Reporting to the Head of HR, this is a hands-on, purpose-driven role focused on identifying capability gaps and designing solutions that help individuals and teams succeed. You will:

• Conduct training needs assessments to identify development gaps.
• Collaborate with leaders across departments to build and grow capability of individuals and teams.
• Support career pathways, upskilling, and leadership development.
• Design and deliver engaging learning experiences.
• Develop blended learning content (e-learning, instructor-led and workshops).
• Facilitate engaging training sessions, both in-person and virtually.
• Support managers in building role-specific training and development plans.
• Lead and improve the employee onboarding and orientation experience.
• Build and manage content on our Learning Management System (LMS).
• Administer and maintain content on the LMS.
• Track training engagement, feedback, and effectiveness.
• Partner with internal teams and external providers to deliver learning initiatives.
• Stay current on industry trends and best practices in L&D.
• Foster a culture of continuous learning and improvement.

About You:

• 1+ years of experience in an L&D, HR, or training role (essential).
• Familiarity with adult learning principles (desirable).
• Experience facilitating live training sessions and managing onboarding programs.
• Excellent communication, presentation, and collaboration skills.
• Confidence working with stakeholders across multiple departments.
• Experience managing learning platforms or LMSs (desirable).
• A passion for continuous improvement and creating positive learning cultures.

About Us:

Carbiz is proud to be a HRD 5-star employer of choice – 2025. We're more than just an award-winning vehicle replacement provider. We're committed to keeping our customers' lives moving when their car can't, offering seamless accident management that helps individuals, families, and businesses stay mobile and connected. With over 9,900 5-star reviews and multiple industry accolades, including Business Concept's 'Automotive Awards 2022, 2023, 2024', 'Australia's Best Accident Replacement Service' for three consecutive years from and more, we've earned a trusted reputation for delivering reliable like-for-like vehicles when they're needed most.

By providing quick and efficient solutions, Carbiz helps people navigate life's unexpected disruptions, making a meaningful impact on the community we serve.

We offer a team-first culture with unlimited opportunity for growth, living by our company values in everything we do;

• Love what we do – Passion drives everything we deliver.
• Better than yesterday – Constant improvement is in our DNA.
• Win with trust – We lead with trust, reliability, and helpfulness.
• Collaborative core – We achieve more by working smarter together.
• Valuing people – We respect, develop, and reward our people.

Apply Now:

If you love creating impactful learning experiences and want to play a key role in shaping the development journey of our team, click APPLY