Upper Murray Outreach Worker

• Generous Not for Profit Salary Packaging A$15,900 tax free
• Part Time, 0.8 FTE 60.8 hrs per fortnight. 12- month contract. 2 positions available
• Regular travel required – Fleet vehicles provided

ABOUT US

Gateway Health is a community health service providing health and welfare services to individuals, families and communities across Northeast Victoria and parts of Southern New South Wales. We are a not-for-profit Company limited by guarantee and a registered Community Health Service under the Health Services Act 1988 (Vic).

The organisation employs over 380 staff providing a range of primary health and community services across the Ovens Murray region in Northeast Victoria and parts of Southern New South Wales. Gateway Health serves all people and is committed to improving individual and population health outcomes. We do this by providing health care and support to individuals and communities in times of need, and by actively working with our partners to address the social and environmental determinants of health.

ABOUT THE ROLE

The Upper Murray Outreach Worker role aims to assist people with multiple or complex needs who have ongoing impacts following the Bushfires of 2019. These impacts could include homelessness; living in low-cost or insecure accommodation; socially and/ or geographically isolated; inadequately linked into health; housing, or community support services; require case management and/or coordination to navigate the system.

Based in Wodonga, this role provides outreach services to community members in the Upper Murray areas of Towong Shire, including flexible and responsive case management, care coordination and social prescribing to people engaged in the program, with the aim of supporting long-term and sustainable wellbeing.

ABOUT YOU

You're a compassionate and adaptable professional with a background in social work, community welfare, psychology, or a related field. You thrive on building relationships and are confident working with people experiencing trauma, disadvantage, or isolation.

You bring:

• Minimum 3 years' experience in providing trauma informed, complex case management/care coordination roles, and an understanding of consumer-directed and/or client-centred models of care in the community, health or welfare sectors.
• Demonstrated experience in a range of assessment, counselling and support approaches, brief interventions and other strategies suitable for use with individuals and with family members or significant others impacted by climate related disasters, psychological distress, mental illness, alcohol and drug use and/or family violence.
• A strong understanding of the health needs and equity issues facing individuals and communities in regional, rural, and remote areas, particularly those impacted by trauma and disaster.
• Strong ability to be solution-focused, action orientated with a Can-Do approach.
• Embrace rural outreach work whilst working autonomously and with your team with the ability to stay overnight (at Gateway's expense) when required.

Most importantly, you're motivated by the opportunity to walk alongside people as they rebuild their lives and communities – making a lasting difference where it's needed most.

REMUNERATION

Community Health Centre Stand Alone Services Social and Community Service Employees Multi Enterprise Agreement 2022

Classification – SACS Employee Level 3 or 4 (dependent on qualification and experience)

GATEWAY HEALTH CULTURE

Gateway Health promotes a learning culture that encourages innovation and initiative and recognises our staff as our greatest asset. Gateway Health is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve within our community.

GATEWAY HEALTH BENEFITS

• Work within a supportive team environment.
• Laptop, mobile phone with remote access on and offsite
• Generous Not for Profit Salary Packaging A$15,900 tax free
• Flexible hours and arrangements, for a healthy work-life balance
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Paid parental leave.
• Professional development + ongoing training and support provided.
• Limited free car parking
• Fitness Passport - a discounted workplace health and fitness program for you and your family
• Access to regular external supervision debriefing with Employee Assistance Program (EAP) support available as needed, together with Group Supervision and Wellness activities.
• Access to our free confidential counselling service through EAP for staff and their family
• Access to annual vaccination program
• Discounted Health Insurance
• A suite of employee reward and recognition programs

For a confidential chat about the position please call Colleen Crispe on

Don't meet every single requirement? At Gateway Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every selection criteria and/or qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.

APPLICATIONS CLOSE SUNDAY 14th SEPTEMBER 2025

As part of our recruitment process, we will be reviewing applications as they are received. As a result, this position may close prior to the closing date. If you are interested in working with us, we recommend sending your application across as soon as possible. Best of Luck

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, lesbian, gay, bisexual, transgender and gender diverse people, intersex people, people experiencing health inequalities, and culturally and linguistically diverse people.

Please Note - should you be successful; you are required to undergo a:

• Criminal History Check
• Working With Children Check
• Evidence of Influenza Vaccination
• Proof of your eligibility to work in Australia (provide a copy of your birth certificate, passport. VISA, etc)

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.

All personal information will be kept confidential in compliance with relevant privacy legislation.