Housing Services Officer

3 days ago

Melbourne, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $60,000 - $90,000 per year

THE ROLE

This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across the Western Melbourne Housing Advice and Assistance Team, the role undertakes a range of tasks relating to the provision of housing advice and assistance that may include:

  • providing support and information on services
  • identifying and assessing Victorians' housing needs and their eligibility for services
  • providing assistance and support to clients in applying for social housing or bond loans.

The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Services Officers at Classification 2 are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.

ACCOUNTABILITIES INCLUDE

  • Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
  • Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
  • Apply early intervention strategies to sustain tenancies.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs )

Please apply to submit your interest in this position.

  • Housing Services Officer

    5 days ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time $60,000 - $80,000 per year

    THE ROLE Housing Services Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing. This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their...

  • Housing Officer

    3 weeks ago

    Melbourne, Victoria, Australia Community Housing LTD Full time

    - Contribute to a world without housing poverty- Supportive and inclusive team culture- Salary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting...

  • Housing Officer

    3 weeks ago

    Melbourne, Victoria, Australia Community Housing LTD Full time

    Contribute to a world without housing povertySupportive and inclusive team cultureSalary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting...

  • Housing Officer

    3 weeks ago

    Melbourne, Victoria, Australia Community Housing Ltd Full time

    Contribute to a world without housing povertySupportive and inclusive team cultureSalary packaging + You Day Leave + salary continuance & other benefitsAbout UsCommunity Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting...

  • Housing Services Officer

    4 weeks ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    OverviewRoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Housing Services Officer

    4 weeks ago

    Melbourne, Victoria, Australia Victorian Department of Families, Fairness & Housing Full time

    OverviewRoleThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of...

  • Trainee Housing Services Officer

    3 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing VIC Full time

    THE ROLETrainee Housing Services Officers provide housing assistance by sustaining tenancies, managing rental accounts and undertaking inspections in relation to responsive and vacated maintenance.Housing Services Officers are responsible for the delivery of these services via the Housing Advice and Assistance Team (HAAT) and Tenancy and Property Team...

  • Senior Housing Services Officers

    4 days ago

    Melbourne City Centre, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $72,000 - $104,000 per year

    THE ROLESenior Tenancy and Property Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing.ACCOUNTABILITIES INCLUDEInitiate and facilitate case conferences for clients, which may include cross-departmental and agency collaboration.Review and...

  • Senior Housing Services Officers

    3 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing VIC Full time

    The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.The work we do benefits thousands of...

  • Senior Housing Services Officers

    3 days ago

    Melbourne, Victoria, Australia Victorian Government Full time $97,955 - $102,352 per year

    OverviewWork Type: Ongoing - Full-timeSalary: $97,955 - $102,352Grade: HSO3Occupation: Community servicesLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/DFFH/COPL/ The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are...