Senior Manager Housing Services

• Access salary packaging to increase take-home pay
• Strategic leadership opportunity
• Be part of a team positioned for growth in housing
• Full-time, ongoing position, based in Melbourne CBD, Blackburn or Ballarat

As the Senior Manager – Housing Services, you will play a pivotal role in positioning housing services for growth across Victoria and Tasmania, building on Uniting's reputation as a values-driven, consumer-focused housing provider.

In this role, you will lead tenancy and housing teams across Victoria, ensuring:

• Services are consumer-focused and informed by the voice of renters.
• A strong culture of community engagement and participation.
• Delivery of best practice tenancy and property management.
• Compliance with legislation, regulatory performance standards, and contractual obligations.
• Sector-leading customer service that sets a standard in the community housing sector.
• Embedding renter participation to shape thriving, connected communities aligned with Uniting's placemaking framework.

There is flexibility in where the role is based, with expected travel regularly to other Uniting worksites with Victoria.

Uniting has a portfolio of over 880 tenancies across Victoria. Our community housing activities include transitional and long-term social housing, and integrated housing and support programs such as Transitional Housing Management. We also operate 12 independent living retirement villages across Melbourne and Gippsland

Our work isn't easy, but it matters. Work with people who care as much as you.

In addition to your salary of $150k – 160k + super, you can access the following.

• Access salary packaging to increase take-home pay.
• Enjoy a 10% discount at Uniting Early Learning
• Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
• Free counselling with our Employee Assistance Program (EAP).
• Enjoy 25% off at Uniting Op Shops.

You are an exceptional leader and influencer with a proven track record in housing or related sectors. You have:

• Bachelor's degree in housing, social policy, community services, business management, or a related discipline
• Extensive experience in community or social housing.
• A comprehensive understanding of current trends, practices, policies, and legislation.
• Demonstrated ability to embed consumer participation and renter voice in service delivery.
• Skills to coach, empower and inspire diverse and high-performing teams.
• Strong capability in compliance, risk management, and reporting.
• A commitment to delivering high-quality customer service and setting sector standards.

You are values-driven, strategic, and passionate about the provision of social and affordable housing that empowers individuals, families, and communities.

View the position description here.

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, reach out to Kristie Looney on for a chat.

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us:

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a 'child safe' organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBT+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.