Junior Allocator

14 hours ago

Glenfield New South Wales, Australia Extreme Waste Solutions Full time $60,000 - $90,000 per year
Junior Allocator / Customer Service Agent

Glenfield or Hurstville NSW | Full-Time | Monday to Saturday (Rotating Saturday Roster)

Kickstart your career in transport and logistics with one of Australia's fastest-growing resource recovery companies

EWS Group is an Australian-owned and operated Concrete Resource Recovery and Transport company. We specialise in the collection, recycling, and transport of concrete waste and aggregates, operating an integrated fleet of Truck & Dog tippers and Skip Bin vehicles servicing major construction, infrastructure, and concrete supply clients across NSW and QLD.

We're looking for an energetic and motivated Junior Allocator / Customer Service Agent to join our high-performing team at either our Glenfield or Hurstville office. This is a hands-on role for someone who enjoys solving problems, staying organised, and learning how to manage daily fleet operations in a fast-paced, team environment.


About the Role

You'll assist in scheduling truck movements, coordinating skip bin services, communicating with drivers and customers, and ensuring daily operations run efficiently. Working closely with the operations and logistics teams, you'll gain valuable experience across dispatch, customer service, and administration.

Hours: Monday to Friday, plus rotating Saturday roster shared across the team

Location: Glenfield or Hurstville (on-site parking available)

Australian work rights required


Key Responsibilities
  • Support the allocator with daily scheduling and coordination of Truck & Dog and Skip Bin fleets
  • Receive and process customer orders, ensuring accurate and timely data entry
  • Communicate delivery times, updates, and service changes with customers and drivers
  • Use Bin Manager (training provided) for daily job scheduling and administration
  • Assist with bin stock control, site coordination, and order tracking
  • Liaise with production and transport teams to optimise service and turnaround times
  • Help manage and resolve customer enquiries or service issues
  • Ensure all work complies with driver fatigue, safety, and company policies

About You
  • 1–2 years' experience in transport, logistics, or customer service (preferred but not essential)
  • Excellent communication and interpersonal skills
  • Computer savvy with strong attention to detail (training provided)
  • Positive attitude, reliable, and eager to learn
  • Strong organisational and problem-solving skills
  • Understanding of heavy vehicle operations or the construction materials industry an advantage

Why Join EWS Group?
  • Be part of a growing national resource recovery and transport business
  • Learn from experienced professionals in a supportive team environment
  • Real career progression into allocation, logistics, or sales roles
  • Convenient Glenfield or Hurstville location with on-site parking
  • Contribute to a company focused on sustainability, recycling, and the circular economy

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