Employee Experience Coordinator

1 day ago

Rowville, Victoria, Australia Twinings Full time $60,000 - $80,000 per year

Department:
Human Resources

Location:
Australia

Description
Great People Work Here.
Twinings & Co has a proud history spanning over 300 years and operates on a global scale. With strong brand positioning we are viewed as a market leader in our field. The Australian operations continue to enjoy a positive growth trajectory. We are a high performing business that is focused on employing the best talent in the market to deliver on the business' clear vision for success.

We're looking for a proactive and people-focused Employee Experience Coordinator to be the heartbeat of our Twinings & Co head office. This role is a unique blend of facilities coordination, employee support, and front-of-house presence, all aimed at creating a seamless and welcoming experience for our team and visitors. You'll be a friendly face and behind-the-scenes organiser who keeps everything running smoothly. If you love variety, thrive on helping others, and enjoy creating a positive workplace, this role is for you

Key Responsibilities
Event Management

  • Plan and coordinate internal events including Connection Day, Monthly Town Halls, End-of-Year Celebrations and visits from international guests.
  • Organise catering and venue bookings for all workshops and team events.

Office Management

  • Manage main gate phone line, granting access through boom gate and pedestrian gate to visitors, deliveries and contractors.
  • Oversee & maintain cleanliness of kitchen areas and communal spaces (e.g., dishwashers, coffee machines, etc.).
  • Attend to office service & maintenance requests, coordinating with contractors and onsite maintenance team. (e.g., quarterly pest control, test & tag compliance, etc.)
  • Work closely with HSE Business Partner to ensure workplace safety compliance.
  • Liaise with cleaners to ensure staff requests are actioned.
  • Order and manage supplies, including fruit, milk, snacks, cleaning products and office stationary.
  • Maintain stock levels in communal areas (e.g., tea bar, RTD fridge, etc.)

Freight and Couriers

  • Responsible for all inbound and outbound deliveries and courier requests (local & international).

Travel

  • Create purchase orders and manage invoicing for travel, catering and venue bookings.
  • Support the team in booking domestic and international travel for team members

Skills, Knowledge and Expertise

  • Previous experience in office coordination, facilities and event planning roles.
  • Strong organisational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Comfortable using tools like Outlook and Microsoft teams.
  • A proactive mindset with a passion for creating great employee experiences.

This is a rare opportunity to work with a top ten global FMCG business, experiencing consistent market share growth with big plans for the next few years.

Please refer to our website for further information on our business.

Benefits

  • Additional 1% Superannuation
  • Up to 5% bonus
  • Birthday Day Leave
  • Discounted Twinings Co products
  • Access to LinkedIn Learning
  • Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

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