Accounts Receivable Coordinator

Who We Are:

Pinnacle Hire is a dynamic hire business dedicated to delivering advanced dewatering, pumping, and water treatment solutions across Australia's Infrastructure, Civil Construction, Mining, and Quarry sectors. Our expert team is committed to providing rapid response and superior expertise, ensuring our customers have access to the most suitable equipment precisely when and where they need it.

We proudly offer a range of cutting-edge equipment, featuring renowned brands such as Selwood from the UK, BBA Pumps from the Netherlands, Tsurumi from Japan, Sulzer from Switzerland, Grindex and Atlas-Copco from Sweden, as well as Fortress Tanks and Elementz Treatment Plants from Australia. Additionally, we are introducing the advanced EnviroHub Water Treatment products and systems from the UK to the Australian market for the first time.

Position Overview:

We are seeking a detail-oriented and proactive Accounts Receivable Coordinator to join our finance team. In this key role, you will be responsible for managing the end-to-end accounts receivable process across multiple states, including payment reconciliation, claims management, overdue account follow-ups, and resolution of invoice queries. You will also lead regular debtor meetings and provide accurate reporting to support effective financial oversight.

This hands-on position requires a strong communicator who can collaborate effectively with Operations and Sales teams to resolve issues quickly and professionally. The ideal candidate will take ownership of debtor reporting, support cash flow forecasting, and provide timely financial insights to contribute to Pinnacle Hire's overall financial performance and decision-making.

Key Responsibilities:

Payment Reconciliation & Ledger Management

• Manage the full end-to-end Accounts Receivable process across all branches.
• Accurately reconcile incoming payments against customer ledgers, ensuring timely and precise financial records.

Claims Management

• Ensure claims are submitted on time and follow up promptly to maintain compliance and prevent delays.

Customer Communication & Debt Recovery

• Proactively contact customers via phone and email to chase overdue payments, resolve payment issues, and maintain positive relationships.
• Coordinate and lead debtors meetings to review outstanding accounts and agree on recovery actions.
• Responsible for the appropriate recommendation of Provision for Doubtful Debts put forth to Accountant and Group Financial Controller (GFC) at each financial month-end.

Financial Reporting & Cash Flow Support

• Review and distribute month-end customer runs.
• Prepare monthly debtors reports.
• Assist with accounts receivable reporting and cash flow forecasting.
• Perform new customer credit checks.
• Collect outstanding debts and resolve customer invoice queries.
• Provide various ad-hoc reports as requested by the Group Financial Controller (GFC).

Process Improvement & Automation

• Identify opportunities to improve debtor days, strengthen controls, and streamline AR processes across the business.

Qualifications:

Education/Certificates

• Relevant qualification in accounting, finance, or a related discipline preferred.
• Certificates or training in accounts receivable, bookkeeping, or financial administration advantageous.
• Proficiency in accounting software and MS Excel essential.

Experience & Knowledge

• Strong understanding of accounts receivable processes, including payment reconciliation and ledger management across multiple states.
• Knowledge of claims submission procedures and follow-up to ensure timely processing.
• Skilled in effective communication methods for contacting customers via phone and email to chase overdue payments and resolve issues.
• Experience coordinating and leading debtors meetings to review outstanding accounts and implement recovery plans.
• Familiarity with accounts receivable reporting and cash flow forecasting to support financial management.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.