Account Manager

Brisbane, Queensland, Australia

Date posted

Sep 02, 2025

Job number

1869038

Work site

Up to 50% work from home

Travel

0-25%

Role type

Individual Contributor

Profession

Sales

Discipline

Account Management

Employment type

Full-Time

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft's Public Sector Enterprise Account Team focuses on partnering with customers to achieve strategic goals.

As an Account Executive in this team, you will have the opportunity to drive Transformation in partnership with our valued customers with a focus on AI, Copilot and Security to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

There will be many opportunities for you to learn and grow into this role and Microsoft.

However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:

• 3 years+ of experience in a relevant industry (such as Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, or Education), digital transformation, consulting, or technology OR
  
  Bachelor's degree in Business, Technology, or a related field and 5 years + of relevant industry or digital transformation experience
• Account management experience; developing and overseeing the execution of account plans
• Experienced in leading/orchestrating diverse v-teams.
• Experience in being the trusted advisor to executive-level business decision makers

Responsibilities

• Customer Advocate – Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.
• Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies.
• Orchestrate full customer team across all areas of Microsoft to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Microsoft.
• Industry Relevant Trusted Seller – Proactively develops a strong understanding of the customer's business, industry priorities to drive new business opportunities/ drive growth/net new business.
• Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
• Deliver Sales Excellence – Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.
• Industry Knowledge – Builds and maintains a strong knowledge of customers' industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers' business and operations.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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Industry leading healthcare

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Educational resources

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Discounts on products and services

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Savings and investments

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Maternity and paternity leave

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Generous time away

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Giving programs

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Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.