Discharge Officer

7 days ago

Sydney, New South Wales, Australia Bendigo Bank Full time $60,000 - $90,000 per year

Are you meticulous and detail-oriented? Do you thrive in a fast-paced environment where accuracy is key?

It starts here. With Bendigo Bank… and you.

As a Discharge Officer you support Loan Servicing & Transactions and are crucial in accurately and promptly processing loan payouts, facility closures, and security discharges. This involves preparing precise payout figures, completing discharge documentation, and ensuring compliance with bank policies and procedures. You will liaise directly with customers, advising them on balances and processing their instructions for closure or future redraw. You will bring your meticulous attention to detail, efficiency, adhering to SLAs. Your work directly impacts customer experience and contributes to the bank's smooth operational efficiency. We're seeking a detail-oriented individuals committed to accuracy and excellent customer service.

Key responsibilities:

  • Prepare and calculate accurate loan payout figures, meeting settlement dates and service level agreements (SLAs).
  • Prepare and complete all discharge documentation and requests, ensuring adherence to bank policies and procedures.
  • Effectively and efficiently process requests for payout figures, credit facility closures, and security discharges.
  • Liaise directly with customers to advise on facility balances and process instructions for facility closure or future redraws.
  • Ensure accurate and timely processing of all discharge-related functions, from file preparation to final settlement.
  • Maintain compliance with bank policies and procedures throughout the entire discharge process.

To succeed in this role, we'd love you to have:

  • Experience in banking, finance, or related industries at any level is preferred but not essential — we value skills, attitude, and potential above all.
  • Sound communication and relationship-building skills.
  • A willingness to go the extra mile to deliver exceptional customer service.
  • Proven customer service experience.
  • A sound understanding of mortgage discharge requirements (preferred).
  • Intermediate-level proficiency in Microsoft Outlook, Word, and Excel (preferred).
  • Knowledge of banking platforms such as RFSA, PSP, PEXA, BPM, and LendFast, or similar systems (preferred but not essential).

We offer flexible work options with a hybrid model of minimum 60% on site attendance (3 days per week) based at any of our Head Office Locations (with a preference of Bendigo or Adelaide).

We have two Full-time 12 month positions and one Part Time 12 month (3 days) position available (you will be paid an annual salary and received paid leave plus employee benefits).

So, why work for us?

With over 2.9 million customers, we are one of Australia's largest retail banks with a vision our purpose – 'to feed into the prosperity of our customers and communities, not off it'. In fact, $366 million have been put back into communities nationwide. We developed Up, Australia's first fully digital bank, which has grown to over one million customers in just six years. We are regularly voted one of Australia's most trusted brands and this isn't something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they're great to work with? They told us Great benefits, work life balance and flexibility

Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that

We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now

  • Discharge Paralegal

    1 week ago

    Sydney, New South Wales, Australia Makinson d'Apice Lawyers Full time $60,000 - $90,000 per year

    Makinson d'Apice is a progressive law firm built on its history of excellence. We are looking for a Discharge Paralegal to join our busy Banking and Finance team.As part of a mid-sized firm with a boutique feel, the firm is large enough to provide a diversity of clients and challenging work, yet small enough to help grow your individual career, talents and...

  • Front Office Team Leader

    2 weeks ago

    Sydney, New South Wales, Australia Rydges Camperdown Full time $104,000 - $130,878 per year

    Rydges Camperdown is a 146 rooms hotel located just minutes from the Sydney CBD. Rydges is part of EVT, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers...

  • Military Science Instructor

    1 week ago

    Sydney, New South Wales, Australia Goldbelt, Inc. Full time $90,000 - $120,000 per year

    OverviewPlease note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health...

  • After Hours Clinical Nurse Specialist

    7 days ago

    Sydney, New South Wales, Australia Healthscope Limited Full time $104,000 - $156,000 per year

    After Hours Clinical Nurse Specialist (AHCNS)Clinical Nurse Specialist, Grade 2Internal Rotation: Afternoon Shifts, Night Shifts, and 12-hour day shifts at weekends and on Public HolidaysNorthern Beaches Hospital is seeking senior nurses to lead patient care in the after-hours period. The role plays a key role in ensuring that our patients receive the right...

  • Associate, Funding and Liquidity Management, Australia

    3 days ago

    Sydney, New South Wales, Australia CIBC Full time $120,000 - $150,000 per year

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

  • Discharge Officer

    2 days ago

    Sydney, Australia Bendigo & Adelaide Bank Full time

    Are you meticulous and detail-oriented? Do you thrive in a fast-paced environment where accuracy is key? **It starts here. With Bendigo Bankand you.** As a Discharge Officer you support Loan Servicing & Transactions and are crucial in accurately and promptly processing loan payouts, facility closures, and security discharges. This involves preparing...

  • Mortgage Discharges Officer

    2 days ago

    Sydney, Australia Employ Full time

    Seeking someone with mortgages or banking expereince - Attention detail and career growth - Full training provided and seeking the right attitude - Starting asap - Mortgages experience required - Located in the city (TownHall train station) A national mortgages provider is seeking mortgage discharges officer to complete the administration associated with...

  • Mortgage Discharges Officer

    1 week ago

    Sydney, Australia Employ Full time

    Seeking someone with mortgages or banking expereince - Attention detail and career growth - Full training provided and seeking the right attitude - Starting asap - Mortgages experience required - Located in the city (Town Hall train station) A national mortgages provider is seeking mortgage discharges officer to complete the administration associated with...

  • Discharge Paralegal

    5 days ago

    Sydney, Australia Talent Connect Australia Full time

    Our client who are a mid-sized law firm based in the CBD is currently seeking a Discharge Paralegal with 1 day WFH. **Duties**: - Action and coordinate mortgage discharges and partial discharge requests - instruct solicitors - Finalise settlements - Attend to PEXA and LSW workflows - Order and review property searches **Who are you?** - 2+ years...

  • Drug and Alcohol Discharge Planning Administration Officer

    7 days ago

    Sydney Olympic Park, Australia Justice Health and Forensic Mental Health Network Full time

    **Employment Type**: Permanent Full Time (Part-time working of 4 days per week (32 hours) would be considered **Position Classification**: Administration Officer Level 3 **Remuneration**: $68,338.79 (Year 1) - $70,468.72 (Year 2) **Hours Per Week**: 38 (Part-time working of 4 days per week (32 hours) would be considered **Requisition ID**:...

  • Administration Officer

    7 days ago

    Sydney, Australia TRINITY HUMAN RESOURCES PUBLIC RELATIONS Full time

    OUR WELL ESTABLISHED AGED CARE HOME IS LOOKING TO APPOINT AN EXPERIENCED ADMINISTRATION OFFICER WITH A STRONG AGED CARE BACKROUND. GREEK SPEAKING A MUST **About the Role** This role is responsible fordelivering administrative support to the facility including reception, admission and discharge duties, staff rostering, information handling, supplies,...

  • Data Entry Officer

    7 days ago

    Sydney, Australia FourQuarters Full time

    **Our Client** Located in North Sydney right by the train station, our well knows and highly reputable client is looking to hire a data entry officer for at least the next 3-4 months. This role would offer full time hours and the opportunity to work with a hugely successful, well known business as part of their finance function. **Position Description** -...

  • Administration Officer

    2 days ago

    Sydney, Australia TRINITY HUMAN RESOURCES PUBLIC RELATIONS Full time

    We are looking to appoint a ADMINISTRATION OFFICER dor our aged care home TEMP POSITION START ASAP **What the essential requirements for the role are** - Strong written and verbal communication skills - Excellent computer and documentation skills - Attention to detail - Good time management skills - Customer and service delivery focused - Ability to build...

  • Accounts Receivable and Billing Officer

    7 days ago

    Sydney, Australia Sharp & Carter Full time

    Permanent opportunity - Located within 5 minutes walk from station + free parking on site - Attractive salary $75,000 + super + NFP benefits **About the role**: An exciting opportunity has become available for a motivated and ambitious Accounts Receivable and Billings Officer to join a large and highly reputable company on a permanent basis. The company is...

  • Accounts Receivable Officer

    2 days ago

    Sydney, Australia Moran Health Care Group Full time

    **About us** Our values are **Respect, Kindness, Dignity** and **Compassion**. **About the opportunity** An exciting opportunity exists for a motivated and driven Accounts Receivable Officer (Billing specialist) to join our Head Office team located in the Sydney CBD. You will report to the Chief Financial Officer and support the finance function by...