Medical Personal Assistant

2 weeks ago

Adelaide, South Australia Wakefield Orthopaedic Clinic Full time $60,000 - $80,000 per year

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Job Opportunity: Wakefield Orthopaedic Clinic Medical Administrative Support - 12 month contract

About Us:

Wakefield Orthopaedic Clinic is a premier provider of specialized orthopaedic care in South Australia, dedicated to delivering high-quality treatment for over 28 years. Our clinic focuses on best practice care and established clinical pathways for patients dealing with sports injuries, arthritis, orthopaedic trauma, and joint replacements. With a team of 18 expert surgeons specializing in shoulder, elbow, wrist, hand, hip, knee, foot, and ankle surgery, we are passionate about keeping our patients active and moving.

Location:

  • Central Business District (CBD),
  • Calvary Adelaide Hospital – Angas Street

The Opportunity:

We are looking for a proactive Personal Assistant for a 12-month contract to cover maternity leave. The ideal candidate would have a patient care and customer service-oriented approach.

Key Responsibilities:

Executive Support

  • Schedule and manage patient appointments and day to day schedule
  • Be the go-to contact for patients, staff and external providers
  • Minimum 6-12 months of medical administration experience is required

Clinic & Theatre Management

· Book appointments and surgeries and manage changes

Billing & Accounts

  • Handle billing processes and maintain patient accounts

· Maintain accurate records

  • Daily Clinic Reconciliation

Patient Liaison

  • Be friendly, professional first point of contact for patients
  • Answer queries and offer support throughout their journey

Documents & Reports

  • Dictation Typing
  • Prepare letters, notes and medical reports with attention to detail

Skills and Qualifications:

  • Previous experience with medical software (preferably Genie) is a plus
  • Excellent phone etiquette and communication skills
  • Strong customer service orientation
  • Familiarity with invoicing and patient account management
  • Exceptional organisational skills
  • Proficient keyboarding skills (minimum 60 wpm) and strong computer literacy
  • Minimum typing speed of 55 wpm is required
  • Typing speed of 55-59 wpm is acceptable as minimum requirement
  • Current Australian work authorisation is required at time of application

If you are enthusiastic about contributing to a team that prioritises patient care and satisfaction, we want to hear from you

Apply Now

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