Personal Assistant to Orthopaedic Surgeon
2 weeks ago
Eastwood, SA | Full-time | Monday to Friday | 38 hrs/week
Are you a proactive, organised and people-focused professional looking for a rewarding role in the medical field?
Join a dynamic and growing orthopaedic surgical practice, where you'll become a valued member of a tight-knit and supportive team.
We are seeking a Personal Assistant to work directly with leading orthopaedic surgeons. We will be moving into a state of the art first class facility purpose built for upper limb surgical care. The clinic and office will be located on the top floor with beautiful views of the city and parklands. This full-time position offers variety, autonomy and the opportunity to play a vital role in the day-to-day coordination of high-quality surgical care.
Check out who we are at or on Facebook/Instagram.
About the RoleThis is more than just a PA job — it's a front-facing, fast-paced role requiring initiative, discretion, and excellent communication.
You'll be responsible for:
- Coordinating patient appointments and surgical scheduling
- Handling inbound phone enquiries with empathy and efficiency
- Liaising with hospitals, theatres, and other healthcare professionals
- Managing equipment logistics for surgery
- Preparing and managing medical correspondence
- Billing, banking, and payment reconciliation
- Providing confidential and high-level administrative support to both patients and the surgeon
You must have:
- A warm, polished, and professional phone manner
- A strong customer service mindset and attention to detail
- Excellent time management and task prioritisation skills
- A calm, confident presence — especially under pressure
- Proven ability to work independently and within a small team
- Prior experience in medical administration
- The ability to build rapport with patients and healthcare stakeholders
While not essential, the following are a big advantage:
- Experience using medical software – We use Xestro, but any experience if helpful.
- Familiarity with the Medicare Benefits Schedule (MBS) and Health Fund billing
- Prior PA or executive assistant experience in a clinical setting
- Experience working in private medical rooms
- A supportive and collegial team environment
- Dedicated workspace with modern facilities
- Secured undercover parking on site
- Monday to Friday role – no weekends
- Regular performance reviews with remuneration reviews at 6 and 12 months, then annually
- Opportunities to travel to remote consulting locations (within SA)
- Join a highly respected practice with a genuine focus on patient care
- 38 hours per week (some additional hours on clinic days)
- 3-month probationary period
- Remuneration based on experience, with structured review milestones
If you're looking to grow your career in medical administration while supporting a team passionate about excellence in patient care — we'd love to hear from you.
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